Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Positive and detail-focused, with strong analytical and organizational skills.
Overview
3
3
years of professional experience
Work History
Co-Founder
SupplineJa
05.2022 - Current
Company Overview: SupplineJA is a non-profit organization which provides young mothers across Jamaica with baby supplies, clothing, and essential items for their newborns
SupplineJA's mission is to support mothers in need and ensure that their babies have everything they require for a healthy start in life
SupplineJA is a non-profit organization which provides young mothers across Jamaica with baby supplies, clothing, and essential items for their newborns
SupplineJA's mission is to support mothers in need and ensure that their babies have everything they require for a healthy start in life
Data Entry Intern
Celebration Brands Limited
06.2024 - 08.2024
Contributed to project success by meeting tight deadlines for data entry tasks without sacrificing quality.
Evaluated and analyzed data files to detect inaccuracies, guaranteeing precise input and integration into the software system.
Database Analyst Intern
Town and Country Truck Parts
06.2023 - 08.2023
Efficiently integrated Salesforce to input and update data accurately and efficiently, improving the integrity and reliability of the database by 60%
Operated and measured the performance of social media campaigns using analytical tools, aiming to achieve a minimum average engagement rate of 5% per post
Conduct inventory verification 3 - 4 times per week to achieve accurate stock levels and data integrity
Customer Service Representative
Auto King Parts & Accessories
07.2022 - 05.2023
Delivered customized solutions to improve customer satisfaction and retention by managing high volumes of customer inquiries with professionalism.
Guaranteed precision in transactions, paperwork, and client information, reducing errors and delays.
Education
Bachelors of Administration - Tourism And Hospitality Management
Florida International University
Miami, FL
05-2027
High School - Mathematics,English,Electronic Documentation Preparation and Management,Principles of Business and Principles of Accounts
St.Andrew High School For Girls
06.2022
Skills
Database
Microsoft Excel
PowerPoint
Microsoft Word
Computer Applications
Extracurricular Activities
Co-Founder, SupplineJa, Kingston, Jamaica, 05/01/22, Present, SupplineJA is a non-profit organization which provides young mothers across Jamaica with baby supplies, clothing, and essential items for their newborns. SupplineJA's mission is to support mothers in need and ensure that their babies have everything they require for a healthy start in life. Member, Key Club, St. Andrew, Jamaica Events Coordinator, Culinary Club, St. Andrew, Jamaica Member, Tourism In Action Club, St. Andrew, Jamaica
Personal Information
Gender: Female
Timeline
Data Entry Intern
Celebration Brands Limited
06.2024 - 08.2024
Database Analyst Intern
Town and Country Truck Parts
06.2023 - 08.2023
Customer Service Representative
Auto King Parts & Accessories
07.2022 - 05.2023
Co-Founder
SupplineJa
05.2022 - Current
Bachelors of Administration - Tourism And Hospitality Management
Florida International University
High School - Mathematics,English,Electronic Documentation Preparation and Management,Principles of Business and Principles of Accounts