Shaneen Rodriguez

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
• Dusted picture frames and wall hangings with cloth.
• Adhered to professional house cleaning checklist.
• Increased room availability by managing time wisely and completing tasks within designated deadlines.
• Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
• Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
• Reduced the need for deep cleanings by consistently addressing minor maintenance issues.

• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
• Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
• Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Promoted a safe work environment by adhering to health and safety regulations while performing duties.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
• Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
• Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
• Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
• Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
• Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
• Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
• Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
• Consistently met or exceeded room inspection scores by diligently following established guidelines for cleanliness and presentation.
• Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
• Responded to requests from patrons for linens and toiletries.
• Demonstrated flexibility in adapting to changing priorities or special projects as required by management or guest needs.
• Maintained stock of clean linens and toiletries, ensuring guests always had access to necessary items.
• Fostered positive relations with guests by greeting them warmly and addressing any concerns promptly.
• Ensured high levels of cleanliness and hygiene by regularly disinfecting bathrooms and surfaces, contributing to healthy environment for guests.
• Enhanced guest experience by maintaining immaculate room conditions through thorough cleaning and organization.
• Maintained detailed record of cleaned rooms and reported any maintenance issues, ensuring quick resolution and guest satisfaction.
• Reduced complaints by carefully adhering to all hotel cleaning standards and guest requests.
• Fostered positive guest experience, ensuring all rooms met hotel's high standards for cleanliness and comfort.
• Reduced lost items reports by carefully checking rooms for left-behind belongings and returning them to front desk.

• Assisted in the creation of user-friendly tech support resources, improving overall user experience and satisfaction.
• Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
• Handled escalated tech support issues with diplomacy and professionalism, often resolving conflicts or misunderstandings between users and the IT department.
• Conducted regular reviews of internal processes, identifying areas for continuous improvement within the tech support team.

• Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
• Contributed to overall team success by meeting daily production targets consistently.
• Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
• Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
• Operated various tools and equipment proficiently for faster product assembly without compromising quality.
• Exceeded company expectations regarding punctuality and attendance, demonstrating a strong work ethic and commitment to the success of the assembly line team.
• Reduced errors in assembled products by maintaining a keen attention to detail and following instructions closely.
• Achieved consistent results in product quality while maintaining a fast-paced work environment on the assembly line.
• Enhanced production efficiency by assembling products quickly and accurately on the assembly line.
• Maximized output by working efficiently under pressure during periods of high demand or tight deadlines.
• Displayed strong problem-solving abilities when faced with challenges during the assembly process, finding solutions efficiently without compromising quality or speed.
• Adhered to strict safety protocols, minimizing workplace accidents and injuries during the assembly process.
• Promoted teamwork among colleagues through effective communication skills and collaboration efforts on the production floor.
• Increased product quality through thorough inspection of assembled items before packaging.
• Completed durable assemblies and subassemblies with hand and power tools.
• Followed protocols to enhance protection and maintain safe work environment.

• Awarded perfect attendance/top of the class
• 3.0 GPA

General studies