Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Work Availability
Work Preference
Websites
Software
Interests
Languages
Timeline
SHANEENA WOODS-EDDINGTON

SHANEENA WOODS-EDDINGTON

Director of Strategic Partnerships (Non-Profit)
Albany,GA
"Si vis pacem, para bellum"
-Publius Flavius Vegetius Renatus

Summary

Highly motivated and results-oriented social service professional passionate about serving vulnerable populations, especially military veterans and their families. Proven ability to develop and implement impactful programs, manage multiple projects, and build strong relationships with clients and stakeholders. Seeking to leverage my experience and skills to make a meaningful contribution as the Director of Strategic Partnerships at the Victory Bridge Foundation.

Key Strengths:

  • Veteran-Focused: Extensive experience providing compassionate support and advocacy to military personnel and their families.
  • Program Development & Management: Skilled in designing and implementing effective programs to address the unique needs of diverse populations.
  • Relationship Building: Exceptional communication and interpersonal skills to foster strong partnerships and collaborations.
  • Results-driven: Proven track record of achieving positive outcomes and exceeding expectations.
  • Adaptable & Committed: Strong work ethic, flexibility, and dedication to serving those in need.

Overview

8
8
years of professional experience
6
6

Certifications

Work History

Director of Strategic Partnerships

Victory Bridge Foundation (Non-Profit)
Las Vegas, NV
05.2024 - Current
  • Organized regular events such as webinars or conferences to nurture existing relationships with partners.
  • Succeeded in resolving conflicts between partners, resulting in strengthened relationships.
  • Managed partner communications and provided ongoing support during the entire partnership lifecycle.
  • Negotiated contracts and agreements with external partners to optimize business objectives.
  • Collaborated closely with internal teams to ensure the successful execution of partner programs and campaigns.
  • Facilitated collaboration between cross-functional teams, including sales, operations, finance, and legal.
  • Developed marketing strategies based on corporate objectives and market trends.
  • Led team meetings focused on brainstorming ideas for increasing engagement among partners.
  • Established a network of strategic partnerships with potential customers, vendors, and other stakeholders.
  • Developed and implemented strategies to build relationships with existing partners, resulting in increased customer loyalty.

Program Director - Unsung Heroes Community Club

Victory Bridge Foundation (Non-Profit)
Las Vegas, NV
07.2024 - Current
  • Facilitated conversations regarding sensitive subjects such as grief, trauma, and addiction with unwavering commitment to confidentiality.
  • Delivered effective crisis management solutions for member well-being.
  • Developed resources such as books, handouts, and other materials to help further support group members' growth.
  • Developed strategies to increase public awareness of the organization's services.
  • Developed strategic plans to ensure successful program operations.
  • Collaborated with external partners to leverage resources for the program's success.
  • Organized and facilitated team meetings, workshops, and events.
  • Spearheaded program planning and staff development to promote growth.
  • Managed program operations and provided strategic leadership for workers.
  • Wrote proposals and reports for general and specific program support.
  • Supported marketing efforts by providing content for promotional materials.

Volunteer Coordinator

VICTORY BRIDGE FOUNDATION
Las Vegas, Nv
05.2024 - Current
  • Developed and implemented volunteer training programs.
  • Arranged and facilitated weekly volunteer meetings to ensure continuous growth and tackle hurdles.
  • Aided in devising tactics to promote greater community engagement and alignment with the organization's goals.
  • Facilitated communication between staff members and volunteers.
  • Managed a database of volunteer information.
  • Oriented new volunteers on policies and procedures, introduced staff, and provided information guides.
  • Maintained accurate and up-to-date volunteer records, including contact information, availability, and areas of interest.
  • Established and maintained communication channels with volunteers to foster a supportive and inclusive community.
  • Led new volunteer orientation to organizations and programs.
  • Created volunteer position descriptions to match organizational needs with volunteer skills and interests.
  • Liaised with department heads to assess volunteer needs and align resources effectively.

Lead Bartender

APPLEBEE'S BAR AND GRILL
Cleveland, Tn
04.2016 - 05.2024
  • Exceptional customer service skills with the ability to handle difficult situations diplomatically
  • Proficient in POS systems, cash handling, and inventory management
  • Excellent communication skills, both written and verbal, for interacting with guests, colleagues, vendors
  • Successfully trained new staff members on proper procedures for making drinks and serving customers
  • Expert knowledge of alcoholic beverages and mixology techniques
  • Developed efficient processes for streamlining bar operations and increasing profitability
  • Strong organizational skills with the capacity to prioritize tasks effectively
  • Proficient in creating creative drink specials that appeal to customers.

Disability Coordinator

TEN FIFTY ENTERTAINMENT
Los Angeles, Ca
01.2023 - 01.2024
  • Organized events that promote inclusion among people of all abilities within the university community
  • Monitored accommodations for students with disabilities, providing feedback to faculty members as needed
  • Conducted assessments of students' abilities and developed individualized education plans
  • Assisted in arranging reasonable accommodations such as interpreters or note-takers for individuals with disabilities who need assistance accessing venue resources
  • Built relationships with community organizations that provide services related to disability issues
  • Created and delivered training programs to staff on disability awareness and best practices.

Overnight ADA Staff Coordinator

BONNAROO MUSIC AND ARTS FESTIVAL (Everyone's Invited LLC)
Manchester, Tn
06.2017 - 01.2024
  • Maintained personnel files in accordance with state regulations for confidential storage of employee information
  • Managed relationships with external vendors related to HR functions such as benefits administration or recruitment services
  • Provided administrative support such as filing paperwork or data entry when needed
  • Facilitated weekly staff meetings with agendas, minutes, and follow-up action items
  • Drafted job descriptions for new open positions and managed the recruitment process from start to finish
  • Developed training programs tailored to individual departments' needs based on evaluations of existing processes
  • Implemented corrective action plans to address identified non-compliance issues
  • Identified compliance issues that required follow-up and investigation
  • Assessed risk factors related to potential non-compliance situations.

Overnight ADA Campground Coordinator

BONNAROO MUSIC AND ARTS FESTIVAL (Everyone's Invited LLC)
Manchester, Tn
06.2017 - 01.2024
  • Coordinated training sessions for new employees on relevant topics such as safety protocols or company policies
  • Communicated effectively with internal staff members as well as external vendors to resolve issues quickly and efficiently
  • Worked with supervisors or project managers to develop schedules, monitor deadlines and coordinate resources
  • Handled administrative tasks for team members, helping projects run smoothly
  • Utilized problem solving skills to troubleshoot complex situations involving multiple parties
  • Organized travel arrangements for business trips including flights, hotels, rental cars
  • Trained employees in job-specific tasks and evaluated continuing education needs to improve team performance
  • Collaborated with department leads and senior management to coordinate operations and drive improvements.

Gate Operations Lead (Access Control)

GOLDENSKY MUSC FESTIVAL (Danny Wimmer Presents)
Sacramento, Ca
10.2022 - 10.2023
  • Provided leadership and direction to operations team members, ensuring smooth daily operations
  • Performed root cause analysis on operational issues encountered during day-to-day activities
  • Maintained operational records, reported on key metrics, identified areas of opportunity, and developed strategies to improve them
  • Collaborated with external stakeholders such as vendors, suppliers, and contractors to ensure successful completion of projects
  • Planned, scheduled, and assigned work activities for personnel
  • Collaborated with management on departmental policies development and implementation
  • Maintained an in-depth understanding of industry trends and best practices related to information security
  • Established and monitored KPIs to optimize company performance.

Gate Operations Lead AFTERSHOCKS MUSIC FESTIVAL

GOLDENSKY MUSC FESTIVAL (Danny Wimmer Presents)
Sacramento, Ca
10.2022 - 10.2023
  • Provided leadership and direction to operations team members, ensuring smooth daily operations
  • Performed root cause analysis on operational issues encountered during day-to-day activities
  • Maintained operational records, reported on key metrics, identified areas of opportunity, and developed strategies to improve them
  • Trained, coached and mentored team members to foster a highly productive work environment
  • Supervised installation and maintenance of access control systems including CCTV cameras and alarm systems
  • Conducted regular risk assessments to identify areas of potential security vulnerabilities within the organization
  • Developed comprehensive security policies and procedures to ensure the safety of all personnel, property, and data
  • Assisted vendors and other third parties with access to restricted areas
  • Directed drivers on premises to control traffic.

ADA Department Manager

THE GOVERNORS BALL MUSIC AND ARTS FESTIVALS (Everyone's Invited LLC)
New York City, Ny
06.2018 - 06.2023
  • Trained and supervised associates on customer service excellence and strong company culture
  • Adhered to store merchandising standards in support of appropriate inventory levels and backroom organization
  • Delivered excellent customer service, driving quality shopping experiences
  • Provided leadership and mentorship to staff members, leading to improved job performance and morale
  • Analyzed department performance and defined actions required to achieve business objectives
  • Resolved conflicts and disciplinary issues within the department
  • Promoted and supported activities designed to strengthen and improve morale and teamwork, improving overall work environment.

Box Office Lead Coordinator

SAME SAME BUT DIFFRENT MUSIC FESTIVAL
Lake Perris, Ca
09.2022 - 09.2022
  • Managed large volumes of data while ensuring accuracy and completeness of information entered into databases
  • Created detailed reports on project progress utilizing various software programs such as Excel and Access
  • Coordinated meetings and events including arranging travel accommodations for participants
  • Trained new team members on company policies and procedures; provided ongoing guidance and support as needed
  • Adapted quickly to changing conditions while maintaining a high level of professionalism under pressure
  • Responded to telephone calls and emails from customers or clients to answer questions or resolve problems
  • Worked with supervisors or project managers to develop schedules, monitor deadlines and coordinate resources.

ADA (Americans with Disabilities Act) Coordinator

THE GOVERNORS BALL MUSIC AND ARTS FESTIVALS (Everyone's Invited LLC)
New York City, Ny
06.2022 - 06.2022
  • Coordinated training sessions for new employees on relevant topics such as safety protocols or company policies
  • Communicated effectively with internal staff members as well as external vendors to resolve issues quickly and efficiently
  • Worked with supervisors or project managers to develop schedules, monitor deadlines and coordinate resources
  • Assisted in the development of process improvement initiatives to increase operational effectiveness
  • Planned and coordinated events, meetings, and conferences with stakeholders to ensure successful outcomes
  • Organized travel arrangements for business trips including flights, hotels, rental cars.

Traffic Operations Lead

ELECTRIC FOREST MUSIC AND ARTS FESTIVAL (Premier Solutions)
Rothbury, Mi
06.2022 - 06.2022
  • Provided leadership and direction to operations team members, ensuring smooth daily operations
  • Performed root cause analysis on operational issues encountered during day-to-day activities
  • Maintained operational records, reported on key metrics, identified areas of opportunity, and developed strategies to improve them
  • Planned, scheduled, and assigned work activities for personnel
  • Collaborated with management on departmental policies development and implementation
  • Resolved customer service issues and complaints in a timely and professional manner.

Access Control Lead

ELECTRIC FOREST MUSIC AND ARTS FESTIVAL (Premier Solutions)
Rothbury, Mi
06.2022 - 06.2022
  • Developed procedures for testing and troubleshooting access control equipment and systems
  • Managed customer inquiries related to access control services, providing timely responses to resolve issues quickly
  • Conducted periodic reviews to ensure compliance with established policies and procedures related to access control systems
  • Patrolled assigned areas on foot or in company vehicle to confirm personal, building and equipment security
  • Assisted vendors and other third parties with access to restricted areas
  • Directed drivers on premises to control traffic.

Overnight Staff Camping Manager

EDC: VEGAS (Backbone North America)
Las Vegas, Nv
05.2022 - 05.2022
  • Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities
  • Assigned, prioritized, and delegated tasks and responsibility to departmental employees
  • Resolved conflicts between team members promptly using sound judgment based on company policies
  • Negotiated contracts with external vendors for services such as cleaning, security, landscaping
  • Managed the day-to-day operations of multiple sites, including scheduling staff, ordering supplies, and overseeing maintenance activities
  • Trained new personnel on proper use of tools and equipment used at each site.

Access Control Supervisor

STAGECOACH MUSIC FESTIVAL (Goldenvoice)
Indio, Ca
04.2022 - 04.2022
  • Trained new employees on company policies, procedures and work ethics
  • Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards
  • Delegated tasks to team members according to individual strengths
  • Monitored security policies, programs and procedures to ensure compliance with internal security policies and applicable government security requirements, policies and directives
  • Supervised subordinate security professionals, assigned work and evaluated performance
  • Established effective relationships with local law enforcement officers in order to share intelligence about potential threats.

Access Control Supervisor

COACHELLA MUSIC AND ARTS (Goldenvoice)
Indio, Ca
04.2022 - 04.2022
  • Trained new employees on company policies, procedures and work ethics
  • Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards
  • Delegated tasks to team members according to individual strengths
  • Communicated employee, customer and workplace needs to managers
  • Set performance goals for staff members and helped teams meet important deadlines
  • Conducted disciplinary action when needed in accordance with company policy
  • Assisted employees with various tasks including lockouts, escorts and lost items retrieval
  • Confronted and restrained hostile and abusive persons in manner necessary to reduce risk of personal injury to staff and visitors
  • Implemented effective crowd control measures during special events or emergencies.

Education

Bachelor of Science (B.S.) in Forensic Psychology -

Liberty University, Lynchburg, VA, US
10.2025

Bachelor of Science (B.S.) in Criminal Psychology -

Regent University, Virginia Beach, VA, US

Skills

  • Cross-departmental Alignment
  • Advocacy
  • Behavior management
  • Case management
  • Google Analytics
  • Contract Negotiation
  • Relationship Building
  • Team Recruiting and Hiring
  • Strategic Marketing
  • Training and Onboarding
  • Strategic Planning and Alignment
  • Effective Communication
  • Vendor Management
  • Social Media Campaigns
  • Customer Relationship Management
  • Interpersonal Communication
  • Social Media Strategy
  • Analytical Thinking
  • Campaign Planning
  • Program Evaluation
  • Brand positioning
  • Project Management
  • Contract Management
  • Multitasking
  • Marketing campaign management
  • Campaign Management
  • Organizational Skills
  • Marketing strategy
  • Professional Demeanor
  • Promotional Events
  • Brand Messaging
  • Event Planning
  • Data Analysis
  • Staff Management
  • Adaptability and Flexibility
  • Partnership Building
  • Employee Development
  • Program Administration
  • Self Motivation
  • Marketing Strategies
  • Policy Development and Enforcement
  • Human Resources
  • Cross-functional team management
  • Attention to Detail
  • Team Collaboration
  • Special Promotions Planning
  • Continuous Improvement
  • Excellent Communication
  • Volunteer coordination
  • Schedule Management
  • Relationship building
  • Volunteer recruitment strategy
  • Volunteer operations
  • Mission-oriented
  • Client relationship management
  • Documentation and control
  • Workflow planning
  • Business administration
  • Training coordination
  • Interpersonal communication skills
  • Data analytics proficiency
  • Program oversight
  • Organization and Time Management
  • Business Development
  • Problem-Solving
  • Analytical and Critical Thinking
  • Strategic planning
  • Dependable and Responsible
  • Planning and Coordination
  • Active Listening
  • Campaign management
  • P&L Management
  • Client communication
  • Brand development
  • Google Workspace
  • Public and Media Relations
  • Corporate Communications
  • Decision-Making
  • Marketing and advertising
  • Market Analysis
  • Budgeting
  • Safety and security
  • Criminal law
  • Safety Inspections
  • Criminal Investigations
  • Superb surveillance skills
  • Background investigations
  • Premises patrols
  • Bag screenings
  • Punctuality
  • Emergency Response
  • Identity reviews
  • Defensive tactics
  • Surveillance
  • Keen observer
  • Events logistics management
  • Cross-departmental Alignment
  • Teambuilding
  • Health, hotel and food service regulations
  • Training and Development
  • Vendor and contract negotiations
  • Meeting planning
  • Venue selection
  • Scheduling
  • Sales expertise
  • Menu memorization
  • Engaging personality
  • Classic cocktails
  • Beverage preparation
  • New hire training
  • Performance improvement
  • Clear and effective communication
  • Inventory
  • Handling difficult customers
  • Flexible and Adaptable
  • Recruitment
  • Delegation
  • Staff training/development
  • Effective leader
  • Client account management
  • Employee scheduling
  • Employee reviews

Certification

  • Server Permit, Tennessee Alcohol and Beverage Commission (TABC), 2024
  • Professional in Human Resources (PHR), Human Resources Certification Institute (HRCI), Albany 9/2025
  • Business Development Foundations: Alliance & Partnerships, Project Management Training Course Certification: Strategic Partnerships, Project Management Institute (PMI), August 2024
  • Coaching Your Team to Think and Act Strategically, Project Management Institute (PMI), August 2024
  • Google Certifications: Google Sheets (Google Cloud), Coursera, July 2024
  • Google Certifications: Use Google Forms with Google Sheets (Google Cloud), Coursera, July 2024
  • Volunteer Crisis Counselor, Crisis Text Line- September 1, 2024
  • Certified Crisis Counselor vCC, Crisis Text LIne - September 2024

Affiliations

  • Victory Bridge Foundation 5/24
  • American Red Cross: Service For the Armed Services/ IS 6/24
  • Soldier's Angels: Angel

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

InternshipContract WorkFull TimePart Time

Work Location

RemoteHybrid

Important To Me

Company CultureWork from home optionWork-life balance

Software

Certification Google Workspace (All levels, applications)

Certification Microsoft 365 (All application levels)

Slack

Mondaycom

Click up

GiveButter

Neon CRM

Might Networks

JotForm

Salesforce

Sales Navigator

Meta Business Suite

Interests

Reading

Mental Wellness

Advocacy

Live music

Play music

Chess

Languages

English
Native language
German
Intermediate (B1)
B1
ASL
Elementary (A2)
A2

Timeline

Program Director - Unsung Heroes Community Club - Victory Bridge Foundation (Non-Profit)
07.2024 - Current
Director of Strategic Partnerships - Victory Bridge Foundation (Non-Profit)
05.2024 - Current
Volunteer Coordinator - VICTORY BRIDGE FOUNDATION
05.2024 - Current
Disability Coordinator - TEN FIFTY ENTERTAINMENT
01.2023 - 01.2024
Gate Operations Lead (Access Control) - GOLDENSKY MUSC FESTIVAL (Danny Wimmer Presents)
10.2022 - 10.2023
Gate Operations Lead AFTERSHOCKS MUSIC FESTIVAL - GOLDENSKY MUSC FESTIVAL (Danny Wimmer Presents)
10.2022 - 10.2023
Box Office Lead Coordinator - SAME SAME BUT DIFFRENT MUSIC FESTIVAL
09.2022 - 09.2022
ADA (Americans with Disabilities Act) Coordinator - THE GOVERNORS BALL MUSIC AND ARTS FESTIVALS (Everyone's Invited LLC)
06.2022 - 06.2022
Traffic Operations Lead - ELECTRIC FOREST MUSIC AND ARTS FESTIVAL (Premier Solutions)
06.2022 - 06.2022
Access Control Lead - ELECTRIC FOREST MUSIC AND ARTS FESTIVAL (Premier Solutions)
06.2022 - 06.2022
Overnight Staff Camping Manager - EDC: VEGAS (Backbone North America)
05.2022 - 05.2022
Access Control Supervisor - STAGECOACH MUSIC FESTIVAL (Goldenvoice)
04.2022 - 04.2022
Access Control Supervisor - COACHELLA MUSIC AND ARTS (Goldenvoice)
04.2022 - 04.2022
ADA Department Manager - THE GOVERNORS BALL MUSIC AND ARTS FESTIVALS (Everyone's Invited LLC)
06.2018 - 06.2023
Overnight ADA Staff Coordinator - BONNAROO MUSIC AND ARTS FESTIVAL (Everyone's Invited LLC)
06.2017 - 01.2024
Overnight ADA Campground Coordinator - BONNAROO MUSIC AND ARTS FESTIVAL (Everyone's Invited LLC)
06.2017 - 01.2024
Lead Bartender - APPLEBEE'S BAR AND GRILL
04.2016 - 05.2024
Liberty University - Bachelor of Science (B.S.) in Forensic Psychology,
Regent University - Bachelor of Science (B.S.) in Criminal Psychology,
SHANEENA WOODS-EDDINGTONDirector of Strategic Partnerships (Non-Profit)