Shaneequar Harris
The Bronx,NY
Summary
Dedicated to customer service and care for 7+ years in various fields. Highly motivated and resourceful team player skilled in organization and managing daily operations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Cleaner
NYC Department Of Parks And Recreation
New York, NY
04.2011 - 03.2012
- Handled equipment, chemicals, and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Removed trash, debris and other waste materials from premises.
- Provided assistance to other staff members with cleaning of difficult areas.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
CARE GIVER
Cerebral Palsy Of New York State
New York, NY
02.2009 - 08.2011
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
- Recorded status and duties completed in logbooks for management.
- Assisted with daily living activities, running errands, and household chores.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Provided safe mobility support to help patients move around personal and public spaces.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Teacher of Children With Disabilities
Maggalies Day Care For Chidren With Need
Brooklyn, NY
10.2002 - 06.2005
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Implemented reading and writing workshops to increase student literacy and support school reading programs.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Incorporated multiple types of teaching strategies into classroom.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
Cashier
Rite Aid
New York, NY
06.1999 - 08.2002
- Upsold additional products and services to customers, increasing revenue.
- Performed cash, card and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Welcomed customers and helped determine their needs.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Set up new sales displays each week with fresh merchandise.
- Processed refunds and exchanges in accordance with company policy.
- Operated cash register to record transactions accurately and efficiently.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Tracys Professional Tax Prep Service
Tracys Professional Tax Prep Office
Brooklyn, NY
10.1997 - 03.1999
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Learned and adapted quickly to new technology and software applications.
- Strengthened communication skills through regular interactions with others.
- Identified issues, analyzed information and provided solutions to problems.
- Skilled at working independently and collaboratively in a team environment.
Receptionist
Crime Victim Services
Brooklyn, NY
06.1995 - 06.1998
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Education
Certificate - Home Health Aide
Bushwick Home Care Services
Brooklyn, NY09.2022
CNA - Nursing Assistant
Highbridge Care
The Bronx, NY09.2009
GED -
Nostrand Vocational School
Brooklyn, NY03.1998
No Degree -
Boys And Girls High School
Brooklyn, NY06.1996
Skills
- Cleaning and sanitizing
- Sweeping and Mopping
- Restroom Sanitation
- Waste disposal methods
- Multitasking
- Task Prioritization
- Problem-solving abilities
- Relationship Building
- Health and safety compliance Team worker Learning new skills
Certification
- Certified CNA
- Certified HHA
- CPR Certification
- Osha Training
Timeline
Cleaner
NYC Department Of Parks And Recreation
04.2011 - 03.2012
CARE GIVER
Cerebral Palsy Of New York State
02.2009 - 08.2011
Teacher of Children With Disabilities
Maggalies Day Care For Chidren With Need
10.2002 - 06.2005
Cashier
Rite Aid
06.1999 - 08.2002
Tracys Professional Tax Prep Service
Tracys Professional Tax Prep Office
10.1997 - 03.1999
Receptionist
Crime Victim Services
06.1995 - 06.1998
Certificate - Home Health Aide
Bushwick Home Care Services
CNA - Nursing Assistant
Highbridge Care
GED -
Nostrand Vocational School
No Degree -
Boys And Girls High School