Shaneequar Harris
The Bronx,NY
Summary
Dedicated to customer service and care for 7+ years in various fields. Highly motivated and resourceful team player skilled in organization and managing daily operations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Cleaner
NYC Department Of Parks And Recreation
04.2011 - 03.2012
- Handled equipment, chemicals, and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Removed trash, debris and other waste materials from premises.
- Provided assistance to other staff members with cleaning of difficult areas.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
CARE GIVER
Cerebral Palsy Of New York State
02.2009 - 08.2011
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
- Recorded status and duties completed in logbooks for management.
- Assisted with daily living activities, running errands, and household chores.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Provided safe mobility support to help patients move around personal and public spaces.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Teacher of Children With Disabilities
Maggalies Day Care For Chidren With Need
10.2002 - 06.2005
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Implemented reading and writing workshops to increase student literacy and support school reading programs.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Incorporated multiple types of teaching strategies into classroom.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
Cashier
Rite Aid
06.1999 - 08.2002
- Upsold additional products and services to customers, increasing revenue.
- Performed cash, card and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Welcomed customers and helped determine their needs.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Set up new sales displays each week with fresh merchandise.
- Processed refunds and exchanges in accordance with company policy.
- Operated cash register to record transactions accurately and efficiently.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Tracys Professional Tax Prep Service
Tracys Professional Tax Prep Office
10.1997 - 03.1999
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Learned and adapted quickly to new technology and software applications.
- Strengthened communication skills through regular interactions with others.
- Identified issues, analyzed information and provided solutions to problems.
- Skilled at working independently and collaboratively in a team environment.
Receptionist
Crime Victim Services
06.1995 - 06.1998
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Education
Certificate - Home Health Aide
Bushwick Home Care Services
Brooklyn, NY09.2022
CNA - Nursing Assistant
Highbridge Care
The Bronx, NY09.2009
GED -
Nostrand Vocational School
Brooklyn, NY03.1998
No Degree -
Boys And Girls High School
Brooklyn, NY06.1996
Skills
- Cleaning and sanitizing
- Sweeping and Mopping
- Restroom Sanitation
- Waste disposal methods
- Multitasking
- Task Prioritization
- Problem-solving abilities
- Relationship Building
- Health and safety compliance Team worker Learning new skills
Certification
- Certified CNA
- Certified HHA
- CPR Certification
- Osha Training
Timeline
Cleaner
NYC Department Of Parks And Recreation
04.2011 - 03.2012
CARE GIVER
Cerebral Palsy Of New York State
02.2009 - 08.2011
Teacher of Children With Disabilities
Maggalies Day Care For Chidren With Need
10.2002 - 06.2005
Cashier
Rite Aid
06.1999 - 08.2002
Tracys Professional Tax Prep Service
Tracys Professional Tax Prep Office
10.1997 - 03.1999
Receptionist
Crime Victim Services
06.1995 - 06.1998
Certificate - Home Health Aide
Bushwick Home Care Services
CNA - Nursing Assistant
Highbridge Care
GED -
Nostrand Vocational School
No Degree -
Boys And Girls High School
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