Dedicated special education professional with extensive experience in addressing diverse learning needs and fostering inclusive classroom environments. Expertise in collaborating with multidisciplinary teams to adapt to evolving educational requirements, ensuring all students receive the necessary support to thrive. Recognized for reliability and strong problem-solving abilities, consistently focused on achieving positive outcomes for students. Proficient in leveraging effective communication, negotiation, and sales skills to drive results and enhance educational experiences for students and their families.
Hi, I’m
Shaneice Henderson
Morgue Tech
Johnston,IA
Summary
Overview
24
years of professional experience
1
Certification
Work History
Iowa Medical Examiner's Office
Morgue Tech
02.2023 - Current
Job overview
- Serve as a knowledgeable point of contact for donor families and external partners while explaining the donation process, eligibility, and the impact on recipients.
- Review medical and social histories and evaluate donor suitability based on clinical data and cross-reference with processing partner criteria to assess eligibility for donation and collaborate with healthcare professionals to ensure the suitability of donors.
- Lead sensitive conversations with grieving families, providing emotional support, guidance, and answering questions to help them through the donation process.
- Complete all required authorization and medical paperwork for tissue and eye donations, ensuring accuracy, privacy, and compliance with organizational policies.
- Work with healthcare partners, funeral homes, and other external agencies to coordinate timely and efficient donation processes.
- Foster a positive, supportive work environment, contributing to teamwork, self-care, and the organization's mission. Stay calm under pressure, ensuring decisions are made quickly and effectively during high-stress situations.
Des Moines Public Schools
Special Education Associate
08.2001 - Current
Job overview
- Facilitated peer relationships among students with disabilities by promoting inclusion within mainstream classrooms and extracurricular activities.
- Developed strong rapport with students, families, and colleagues by maintaining open lines of communication and demonstrating empathy for unique challenges faced within special education settings.
- Assisted in the development of IEP goals, monitoring progress regularly and adjusting strategies as needed to ensure continued growth.
- Promoted a positive learning environment by managing classroom behavior effectively, implementing consistent rules, and offering appropriate rewards or consequences.
- Collaborated with multidisciplinary teams to assess and address the specific requirements of students in need of special support.
- Participated in ongoing professional development opportunities to stay current with the latest research and best practices in special education instruction.
Orion Communication
Head of Sales
08.2004 - 07.2024
Job overview
- Contact customers in order to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
- Refer unresolved customer grievances to designated departments for further investigation.
- Determine charges for services requested, collect deposits or payments, and/or arrange for billing.
- Complete contract forms, prepare change of address records, and issue service discontinuance orders, using computers.
Education
Des Moines Area Community CollegeAnkeny, Iowa
Associate of Arts from Liberal Arts and Studies
05-2024
University Overview
Graduation pending
Pearson Vue3737 Woodland Ave. West Des Moines, IA 50266
Life And Health License
05.2001
University Overview
Skills
Inclusion strategies
Accomplishments
Accomplishments
- Led a team of operators to set the average fastest operation time and quality yield from start to finish.
- Achieved Life and health certificate by completing a 4 hour test with accuracy and efficiency.
- Supervised team of 10 staff members.
Certification
Hipaa
Longevity award after 20 years
Longevity award after 20 years
I am a responsible hard working employee. I make sure my tasks are done timely and proficiently. I am a dedicated team player that loves to jump in and help the team when needed.
Timeline
Hipaa
02-2023
Morgue Tech
Iowa Medical Examiner's Office
02.2023 - Current
Head of Sales
Orion Communication
08.2004 - 07.2024
Special Education Associate
Des Moines Public Schools
08.2001 - Current
Pearson Vue
Life And Health License
05.2001
Des Moines Area Community College
Associate of Arts from Liberal Arts and Studies
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