Shaneika Bryan
Coral Springs,FL
Summary
Dynamic Assistant Manager with proven expertise at Amscot Financial Services, excelling in strategic planning and customer service. Enhanced cash accuracy and reduced discrepancies by 15%. Adept at team leadership and staff supervision, ensuring workplace safety compliance. Recognized for adaptability and generating repeat business through exceptional service and proactive problem-solving.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Amscot Financial Services
08.2022 - Current
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Education
Business Administration
Spalding High School
Spalding,Clarendon06.2010
Skills
- Workplace safety compliance
- Multitasking and organization
- Adaptability and flexibility
- Strategic planning
- Team leadership
- Staff supervision
- Customer service
Certification
Public Notary
ATM and Vault certification
Cash Handling Certification
Timeline
Assistant Manager
Amscot Financial Services
08.2022 - Current
Business Administration
Spalding High School
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