Shaneika Curtis
Houston ,TX
Summary
Dynamic leader and skilled security professional with proven expertise in public safety and team leadership. Excelled at Securitas Security Services USA, enhancing security protocols and fostering high morale among teams. Demonstrated exceptional incident reporting and guest relations, ensuring a secure and welcoming environment. Achieved significant improvements in operational efficiency and safety compliance.
Overview
7
7
years of professional experience
Work History
Armed Security Officer
Securitas Security Services USA
2021.09 - Current
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
Security Supervisor
Securitas Security Services USA
2020.11 - 2021.09
- Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
Unarmed Security Officer
Securitas Security Services USA
2018.11 - 2020.09
- Developed detailed incident reports, providing comprehensive information for management review and decision making.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Collaborated with local law enforcement agencies to provide a secure environment for company employees and visitors.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Crew Shift Leader
Taco Bell Restaurant
2017.06 - 2018.10
- Supervised team members and oversaw effective and efficient completion of job duties.
- Distributed necessary tasks and duties during
- Promoted a culture of teamwork, leading by example with strong work ethic and dedication to company goals.
Education
High School -
North Forest High School
Houston, TX06.2011
Skills
- Public Safety
- Body armor usage
- Report Writing
- Guest Relations
- Incident documentation
- Incident Reporting
- Team Leadership
- Customer Service
- Attentive and Observant
Timeline
Armed Security Officer
Securitas Security Services USA
2021.09 - Current
Security Supervisor
Securitas Security Services USA
2020.11 - 2021.09
Unarmed Security Officer
Securitas Security Services USA
2018.11 - 2020.09
Crew Shift Leader
Taco Bell Restaurant
2017.06 - 2018.10
High School -
North Forest High School
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