Summary
Overview
Work History
Education
Skills
Certification
Timeline
SalesAssociate
Shaneisha Richardson

Shaneisha Richardson

Greensboro,NC

Summary

Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Ross Dress For Less
02.2019 - Current

Provide excellent customer service in face paced environment.

  • Maintained organized merchandise displays, promoting efficient store layout and accessibility.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Supported store leadership in implementing new merchandising strategies to improve product positioning.
  • Supported store management in planning and executing seasonal promotions and sales events.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Sales Associate

Ross Dress For Less
04.2019 - Current
  • Collaborated with team members to maintain a clean and organized sales floor environment.
  • Analyzed sales trends to optimize product displays and drive store performance improvements.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
  • Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
  • Managed efficient cash register operations.

Belk Sales Associate

Belk
05.2015 - 01.2017
  • Sales associate, cashier, stock, merchandising
  • Developed merchandising displays to promote seasonal promotions and drive sales growth.
  • Managed inventory levels, ensuring accurate stock availability and organization on sales floor.
  • Conducted regular price checks to maintain pricing accuracy and compliance with store policies.
  • Monitored sales performance metrics to identify trends and recommend improvements for increased profitability.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built relationships with customers to encourage repeat business.
  • Increased customer loyalty with personalized shopping experiences and attentive service.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Managed efficient cash register operations.

Processor

OneSource Staffing
08.2014 - 02.2015
  • Prepping and processing confidential paper files into online scans.
  • Supported team members in their tasks, contributing to overall team success.
  • Increased productivity by effectively managing workload and prioritizing tasks.
  • Developed expertise in various processing systems for increased efficiency and accuracy.
  • Demonstrated flexibility when adapting to new processes or guidelines while maintaining consistently high levels of productivity.
  • Implemented new workflows to streamline the processor role, resulting in improved performance metrics.
  • Increased team productivity with introduction of automated processing tools.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Inspected products and machines to maintain quality and efficiency.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.

Education

Bachelor's degree - Human Services

Greensboro College
Greensboro, NC
08-2025

Associate of Applied Science - Office Administration

Guilford Technical Community College
Jamestown, North Carolina, NC
05-2019

Skills

  • Pallet jack handling
  • Client support
  • Proficient in Microsoft Word
  • Effective leadership
  • Clerical and organizational skills
  • Product merchandising strategies
  • Cash transaction processing
  • Skilled in data entry typing
  • Skilled in data entry
  • Numerical problem-solving
  • Document organization
  • Pivot tables
  • Cash handling expertise
  • Mobile technology expertise
  • Operational leadership
  • Hospitality support skills
  • Assistant Manager Experience
  • Communication Skills
  • Clerical experience
  • Warehouse experience
  • Document management
  • Data collection
  • Retail sales
  • Supervising experience
  • Organizational skills
  • Time management
  • Inventory Control
  • Front desk
  • Attention to detail
  • Retail Management
  • Order fulfillment
  • Databases
  • Office management
  • Loss Prevention
  • Autism spectrum disorders support
  • Phone etiquette
  • Experience with children
  • Computer Networking
  • Microsoft Outlook
  • Computer Skills
  • Sales
  • Hospitality
  • EMR systems
  • POS
  • Cash handling
  • Epic
  • Computer literacy
  • Windows
  • Pricing
  • Retail Sales
  • Climbing
  • Upselling
  • Experience with individuals with neurodevelopmental disorders

Certification

  • MOS
  • Present
  • Certified in PowerPoint and Microsoft

Timeline

Sales Associate

Ross Dress For Less
04.2019 - Current

Retail Sales Associate

Ross Dress For Less
02.2019 - Current

Belk Sales Associate

Belk
05.2015 - 01.2017

Processor

OneSource Staffing
08.2014 - 02.2015

Bachelor's degree - Human Services

Greensboro College

Associate of Applied Science - Office Administration

Guilford Technical Community College