Shaneka Hannan-Dallas
Brooklyn, New York, United States,NY
Judge a man by his questions rather than his answers.
Voltaire
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Customer Service Cashier
Golden Pheonix Chinese Restaurant
Kingston, Jamaica
09.2020 - 05.2023
- Great customers and ensure a positive experience.
- Helped customers with order decision.
- Answer phone calls from customers .
- Take orders .
- Processing customers payments quickly and returning exact change .
- Address customers complaints promptly .
- Preserved appearance of restaurant by arranging and replenishing displays and merchandise racks.
- Assisted co-workers with tasks as needed to ensure smooth operations of the restaurant .
- Recommended, selected, located and obtained products to meet customer needs.
Retail Associate
K&M Wholesale
Kingston, Jamaica
07.2016 - 08.2019
- Arranged attractive displays of merchandise based on current sales promotions.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Tracked inventory levels for restocking purposes.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Organized backroom storage areas for efficient access to merchandise.
- Stocked and cleaned shelves while maintaining neat and orderly store.
- Adhered to safety policies while handling hazardous materials or chemicals.
- Great customers in a friendly manner .
Live-In Elderly Caregiver
Volunteer Work
Kingston, Jamaica
01.2013 - 04.2017
- Helped maintain an organized living environment conducive to good health habits.
- Assessed environment for safety hazards and took steps to reduce potential risks.
- Reminded patients about scheduled events and appointments.
- Prepared nutritious meals according to dietary restrictions and preferences.
- Assisted with transferring from bed to wheelchair or walker safely.
- Assisted in physical therapy exercises to help improve mobility, strength, balance and coordination.
- Reminded clients to take medications and picked up prescriptions from pharmacies.
- Helped clients perform grooming, bathing and other hygiene tasks.
- Provided companionship to clients through conversation, activities and positive interactions.
Education
High School Diploma -
07.2012
Skills
- Customer Service
- Order Coordination
- Payment Collection
- Customer Complaint Resolution
- Telephone Management
- Able to Lift 50 Lbs
- Cleaning and Sanitizing
- Verbal and Written Communication
- Fluent in english
- Stocking and Receiving
- Problem-Solving
- Teamwork
Languages
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service Cashier - Golden Pheonix Chinese Restaurant
09.2020 - 05.2023
Retail Associate - K&M Wholesale
07.2016 - 08.2019
Live-In Elderly Caregiver - Volunteer Work
01.2013 - 04.2017
Saint Andrew Technical High School - High School Diploma,
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