Shaneka Sloan
Milwaukee,WI
Summary
Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. A focused and communicative individual possessing superb data entry, time management, and customer service skills and offering over 10 years of experience providing quality administrative support to clients.
Overview
12
12
years of professional experience
Work History
Legal Assistant
Law Office of Angela D. Cunningham
01.2023 - Current
- Draft and proofread correspondence and legal documents
- Collect, examine, and organize evidence and other legal documents for attorney review and case preparation.
- Manage client billing by preparing, finalizing, and sending out bills
- Manage, organize, and maintain documents in electronic filing system.
- Provide administrative support to lawyers and enhance office efficiency.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Revised and finalized letters, briefs, and memos.
- Conducted legal research, compiled and organized evidence, and identified relevant legal articles and statutes to use for legal proceedings.
- Manage approximately 25 incoming calls and emails per day from clients.
Administrative Assistant Sr.
Derco, A Lockheed Martin Company
01.2019 - 01.2023
- Process average of 30 monthly expense reports in alignment with company policies and deadlines
- Schedule and coordinate virtual and in-person meetings and events for a two-hundred-person operation.
- Coordinate travel arrangements for five executives for domestic and international travel, averaging two trips per month
- Manage Outlook inboxes and distribute emails accordingly
- Compile and distribute weekly departmental status updates and reports to senior leadership team.
Receptionist
Derco, A Lockheed Martin Company
01.2017 - 01.2019
- Welcomed five to fifteen guests per shift, coordinated check-in, and directed them to their meeting location
- Updated 2,457 storage records on the company website
- Gathered, sorted, and distributed mail to all departments
- Assisted the executive support team in creating work instructions for all responsibilities
- Used visitor management software to safely and securely check visitors into the building
- Maintained an organized, clean, professional workspace and waiting area
- Responded to over 12 phone inquiries per day within twenty-four hours.
Scheduling Coordinator
Froedtert Hospital
01.2015 - 01.2017
- Greeted, checked in, and acted as a first point of contact for patients and visitors
- Created and managed patient medical records as well as department schedules
- Provided clerical support and assistance to department managers and providers
- Utilized Epic to schedule and reschedule patient appointments and access patient records
- Utilized PACS system for provider use and information.
Administrative Assistant
Safe in His Arms
01.2012 - 01.2015
- Managed appointment scheduling, customer follow-up, and customer feedback
- Answered and directed incoming calls to appropriate parties
- Maintained office filing and storage
- Received, sorted, and distributed incoming mail
- Composed, formatted, and proofread correspondence, reports, and memos
- Arranged agendas for meetings and appointments
- Maintained a log of check distribution
- Created and sustained filing systems.
Education
Bachelor of Science - Business
Capella University
Minneapolis, MN06.2026
Skills
- Data Entry
- Research
- Expense Reporting
- Clear Communication
- Invoice Processing
- Documentation and Recordkeeping
- Administrative background
- Scheduling and calendar management
- Customer Service
- Travel Coordination
- Meeting Scheduling
- Calendar Management
- Business Correspondence
Personal Information
Title: Administrative Assistant
Timeline
Legal Assistant
Law Office of Angela D. Cunningham
01.2023 - Current
Administrative Assistant Sr.
Derco, A Lockheed Martin Company
01.2019 - 01.2023
Receptionist
Derco, A Lockheed Martin Company
01.2017 - 01.2019
Scheduling Coordinator
Froedtert Hospital
01.2015 - 01.2017
Administrative Assistant
Safe in His Arms
01.2012 - 01.2015
Bachelor of Science - Business
Capella University
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