Shanel Hackett

Supervise 5 to 15 employees, delegating property tasks to exceed monthly
occupancy goals, while maintaining the NOI.
Increased overall monthly net operating (NOI) by more than 7%, increased physical occupancy by 30%, and achieved 99.9% accuracy on monthly audits.

• Accounts payable and post daily rent receivable.
• Manage the property’s financial records by reconciling monthly reports and receivables.
• Prepare the annual budget for each asset within the designated portfolio.
• Review all rental applications, and direct the compliance analysis of the prospect's credit and financial records for approval.
• Event planning and outreach to achieve monthly goals.
• Perform interviews, hire, and train new staff.
• Complete monthly property inspections.
• Conducts market research to ensure the property is appropriately positioned to maintain the highest achievable occupancy.

• Performs leasing, marketing, customer service and administrative duties
• Accepts and completes Notice to Vacate forms
• Show apartments to prospective residents; apply effective closing techniques to secure applications and complete the rental process while complying with all Fair Housing Regulations
• Collects rent and make payments to the repair and maintenance staff
• Retains tenants by offering alternative solutions and resolving all other problems faced by them
• Post marketing information on social media sites such as Facebook and Craigslist
• Screening tenants and conducting background checks to finalize or cancel the lease