Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shanel Harner

Waitress
Weatherford,TX

Summary

I have been in the service industry for over five years engaging my upbeat, friendly personality to facilitate enjoyable dining experience. I have high standards and strong track record of delivering exceptional service. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction. I have been working for a year and a half as a general maintenance technician as well as working under the direct supervision of the licensed plumber Mr. Ciceros. The majority of my experience is fixing already existing plumbing lines not new installs, however the application of plumbing principles are the same. I am solid with diagnostics and learn very quickly. My already excision passion for pluming will only serve to benefit my transition in to HVAC.

Overview

7
7
years of professional experience

Work History

Waitress

IHOP
Weatherford, Texas
03.2025 - Current
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Used cash registers and credit card machines to cash out customers.

C.N.A

Granbury Care Center
Granbury, TX
04.2021 - 10.2023
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.

Plumber

Woodman State Jail
Gatesville, Texas
01.2019 - 03.2021
  • Implemented maintenance and repair for backflow preventers, trouble shooting brass plumbing connections and am trained to sweat pipe.
  • I have worked with both PVC and flex tubing plumbing parts.
  • Resolved emergency plumbing situations quickly and efficiently to minimize property damage.
  • I've measured, threaded, and cut materials to correct angles throughout all stages of plumbing installations, repairs, or maintenance tasks.

Education

High School Diploma -

Granbury High School
Granbury, TX
05.2014

Skills

  • I'm highly motivated to do better

  • I know what i want and that's getting into the maintenance industry

  • I love projects and completing them

  • I am always looking for ways to challenge my strength and my mind

Timeline

Waitress

IHOP
03.2025 - Current

C.N.A

Granbury Care Center
04.2021 - 10.2023

Plumber

Woodman State Jail
01.2019 - 03.2021

High School Diploma -

Granbury High School
Shanel HarnerWaitress
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