Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Shanel McCoy

Fort Pierce,FL

Summary

Motivated Processing Clerk with 2 years of success in accurate data processing and recordkeeping. Talented at maintaining databases and creating reports, as well as applying advanced search techniques. Accomplished in self-management while consistently developing ways to improve company processes.

Overview

14
14
years of professional experience

Work History

Processing Clerk

CET2
11.2022 - Current
  • Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
  • Prepared documents for underwriting by verifying client income, credit reports, and other information.
  • Developed and maintained relationships with customers and loan officers to establish smooth loan process.
  • Utilized loan origination software to process and track loan applications.
  • Handled any conditions sent from underwriting departments.

Front Desk Receptionist

Xpress Urgent Care
09.2021 - 08.2022
  • Signing patients in and out
  • Scheduling appointments
  • Answering phones
  • Assisting patients
  • Faxing , releasing medical records
  • Ordering office supplies
  • Etc..

Medical Records Clerk

Lawnwood Regional Medical Center
01.2017 - 09.2021
  • I have been in the medical Field for over 10 years, I've done an array of different positions and I feel as if I can bring great creativity and warmth to a company
  • I am a very hard worker and I take my career very seriously.

Front desk receptionist/ referral coordinator and switchboard operator, Medical Records Clerk

Jupiter Medical Center
03.2016 - 01.2017
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.

Medical Records Clerk

Southwest Community Health Center
07.2009 - 04.2014
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
  • Scanned medical records in digital format for easy retrieval and accessibility.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
  • Processed medical records requests from outside providers according to facility, state, and federal law.

Education

High School Diploma -

Brien Mcmahon High School
Norwalk, CT

Skills

  • HIPAA
  • Transcription
  • Medical Receptionist
  • Epic
  • Patient Care
  • Front Desk
  • Insurance Verification
  • Medical Terminology
  • Medical Scheduling
  • Medical Billing
  • ICD-10
  • Multi-line Phone Systems
  • Medical Records
  • Medical Office Experience
  • EMR Systems
  • Office Administration
  • Certifications and Licenses
  • Driver's License
  • Database Data Entry
  • Filing Systems

Additional Information

  • Authorized to work in the US for any employer Authorized to work in the US for any employer

Timeline

Processing Clerk

CET2
11.2022 - Current

Front Desk Receptionist

Xpress Urgent Care
09.2021 - 08.2022

Medical Records Clerk

Lawnwood Regional Medical Center
01.2017 - 09.2021

Front desk receptionist/ referral coordinator and switchboard operator, Medical Records Clerk

Jupiter Medical Center
03.2016 - 01.2017

Medical Records Clerk

Southwest Community Health Center
07.2009 - 04.2014

High School Diploma -

Brien Mcmahon High School

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Shanel McCoy