SHANEL MCKOY
WYANDANCH,NY
Summary
Dedicated professional with experience in inventory management and regulatory compliance within pharmacy and healthcare settings. Skilled in teamwork and crisis intervention, contributing to improved patient safety and operational efficiency.
Overview
7
7
years of professional experience
Work History
Pharmacy Technician
Northwell Health
Huntington, New York
04.2022 - Current
- Processed prescription orders accurately and efficiently for diverse patient needs.
- Assisted pharmacists in preparing medications and compounding pharmaceutical products.
- Managed inventory levels, ensuring timely restocking of medications and supplies.
- Operated pharmacy software to enter prescriptions and maintain patient records securely.
- Provided excellent customer service, addressing patient inquiries and concerns promptly.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Maintained cleanliness and organization of the pharmacy workspace at all times.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Restocked shelves with new supplies of medications as needed.
Patient Safety Associate
Northwell Health
Huntington, New York
04.2022 - 11.2023
- Monitored patient safety protocols across clinical environments for compliance.
- Collaborated with healthcare teams to identify and mitigate potential safety risks.
- Conducted regular safety audits using established guidelines and checklists.
- Assisted in developing training materials for staff on patient safety practices.
- Reported incidents and near misses promptly to enhance safety awareness.
- Responded promptly to inquiries from patients or their families about concerns related to their care.
- Ensured all documentation is accurate, complete, and compliant with current regulations.
- Conducted patient safety risk assessments to identify potential hazards and mitigate risks.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
Therapeutic Counselor
SCO Family Services
Dix Hills, New York
10.2018 - 10.2020
- Provided counseling services to clients with mental health challenges.
- Developed personalized treatment plans based on client assessments.
- Facilitated group therapy sessions to encourage peer support.
- Collaborated with healthcare professionals to coordinate care strategies.
- Conducted crisis intervention to ensure client safety and well-being.
- Maintained accurate client records in compliance with regulatory standards.
- Educated clients on coping strategies and life skills development.
- Advocated for client needs within the community and healthcare systems.
- Assisted clients in setting realistic goals and objectives to help them achieve their desired outcomes.
- Maintained client progress notes and records in accordance with professional standards and regulations.
- Reviewed relevant literature related to mental health counseling techniques.
Education
Bachelor of Science - Healthcare Administration
Empire State University
New York08-2026
Associate of Science - Social Work
Moneague College
Jamaica06-2015
Skills
- Inventory management
- Team collaboration
- Regulatory compliance
- Crisis intervention
- Treatment planning
- Problem-solving skills
- Staff development
- Confidentiality and HIPAA
- Social determinants of health
- Program support
References
References available upon request.
Timeline
Pharmacy Technician
Northwell Health
04.2022 - Current
Patient Safety Associate
Northwell Health
04.2022 - 11.2023
Therapeutic Counselor
SCO Family Services
10.2018 - 10.2020
Bachelor of Science - Healthcare Administration
Empire State University
Associate of Science - Social Work
Moneague College
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