Shanel Pearsall
Ridgeland,MS
Summary
Driven HR Specialist with a proven track record at C Spire, enhancing employee satisfaction and streamlining recruitment to boost efficiency. Skilled in HR policies and diversity inclusion, I've successfully implemented recognition programs and reduced turnover, fostering a positive work environment. Expert in recruitment strategies and employee relations, I've led initiatives that significantly improved organizational performance.
Overview
8
8
years of professional experience
Work History
Human Resources Specialist
C Spire
08.2018 - 06.2024
- Reviewed and screened applicant resumes to identify qualified candidates.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
- Managed payroll processing and benefits to compensate employees for service rendered.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Led open enrollment periods for health insurance coverage options, assisting employees in making informed decisions regarding their benefits selections.
- Provided support during organizational restructuring efforts, minimizing disruptions to daily operations while ensuring fair treatment of affected employees.
- Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Coordinated employee training programs to boost skills development and improve overall performance.
- Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
- Streamlined recruitment processes, expediting the hiring of qualified candidates.
- Implemented employee recognition programs, fostering a positive work environment and increased retention rates.
- Analyzed turnover trends within the organization to proactively address potential issues affecting employee morale and job satisfaction.
- Developed performance management systems that allowed for accurate tracking of employee progress and goal achievement.
- Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
HR Coordinator
C Spire
06.2016 - 08.2018
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Assisted in payroll processing, ensuring accurate compensation for all employees based on hours worked and applicable deductions.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Reviewed human resources paperwork for accuracy and completeness.
- Streamlined HR processes for increased efficiency, reducing time spent on administrative tasks.
- Enhanced company culture by organizing team-building events and professional development opportunities.
Education
Bachelor of Arts - Human Resources Development
Jackson State University
Jackson, MS05.2010
Skills
- Customer Relations
- HR policies and procedures
- Training and mentoring
- Training development
- Diversity and Inclusion
- Pre-Employment Screening
- Recruitment Strategies
- Employee Relations
- Recruiting
Timeline
Human Resources Specialist
C Spire
08.2018 - 06.2024
HR Coordinator
C Spire
06.2016 - 08.2018
Bachelor of Arts - Human Resources Development
Jackson State University
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