Overview
Work History
Education
Skills
Languages
Summary
Timeline
Generic

Shanelia Buckle

West Palm Beach,FL

Overview

5
5
years of professional experience

Work History

Hiring/Store Manager of Operations

T's Beauty
08.2023 - 06.2024
  • Oversee daily store operations, including opening and closing procedures.
  • Ensure the store is clean, well-organized, and adequately stocked.
  • Monitor inventory levels and coordinate with suppliers for replenishments.
  • Implement and maintain visual merchandising standards.
  • Set and achieve sales targets and goals.
  • Provide excellent customer service and resolve customer complaints and issues.
  • Monitor and analyze sales performance and customer feedback.
  • Develop and implement strategies to improve customer satisfaction and sales.
  • Recruit, interview, and hire new employees.
    Conduct training and onboarding for new staff members.
  • Schedule staff shifts and ensure adequate staffing levels.
  • Monitor employee performance and provide coaching and feedback.
  • Address employee concerns and disciplinary issues in a fair and consistent manner.
  • Maintain accurate records of sales, inventory, and employee performance.
  • Prepare and submit reports on sales, inventory, and staffing.
  • Manage the store's budget and expenses to ensure profitability.
  • Ensure compliance with company policies, procedures, and safety regulations.
  • Plan and execute in-store promotions and events.
  • Collaborate with the marketing team to develop and implement marketing strategies.
  • Monitor competitors and market trends to stay competitive.
  • Foster a positive and inclusive work environment.
  • Lead by example and promote a culture of teamwork and professionalism.
  • Encourage employee growth and development through training and advancement opportunities.

Case Worker

Florida Department Of Children & Families
11.2022 - 06.2023
  • Conduct thorough assessments of children and families to determine their needs.
  • Develop, implement, and monitor service plans tailored to the individual needs of each case.
  • Maintain accurate and up-to-date case files and documentation.
  • Investigate reports of child abuse, neglect, or exploitation.
  • Take appropriate action to ensure the safety and well-being of children.
  • Collaborate with law enforcement and other agencies as needed.
  • Provide counseling and support to families to address issues such as domestic violence, substance abuse, and mental health.
  • Connect families with community resources and services, including housing, healthcare, and education.
  • Facilitate family reunification and stabilization efforts when safe and appropriate.
  • Work closely with schools, healthcare providers, and community organizations to coordinate services for children and families.
  • Advocate for the rights and needs of children and families within the community and with other service providers.
  • Attend and participate in court hearings, meetings, and case conferences.
  • Provide immediate support and intervention in crisis situations.
  • Develop and implement safety plans for children and families in emergency situations.
  • Offer guidance and support during critical transitions and changes.
  • Stay informed about best practices and developments in the field of child welfare and family services.
  • Participate in ongoing professional development and training opportunities.
  • Educate families about their rights, responsibilities, and available resources.

Secretary/Bookkeeper

Works Sod Inc.
08.2019 - 10.2022
  • Answer and direct phone calls, emails, and other correspondence.
  • Prepare and distribute memos, letters, and other documents.
  • Organize and schedule meetings, appointments, and travel arrangements.
  • Maintain filing systems, both electronic and physical.
  • Prepare and edit documents, reports, and presentations.
  • Ensure confidentiality and security of sensitive information.
  • Monitor and maintain office supplies inventory.
  • Order supplies and arrange for equipment maintenance as needed.
  • Coordinate office services, such as cleaning and maintenance.
  • Serve as the point of contact for internal and external communications.
  • Communicate effectively with staff, clients, and other stakeholders.
  • Facilitate communication between departments and management.
  • Assist in the preparation of meetings, including agenda preparation and minute taking.
  • Support the management team with various administrative tasks.
  • Handle special projects as assigned by management.

Education

Bachelor of Arts - Criminal Justice

Florida International University
Miami, FL
05.2018

Skills

  • Full-Cycle Recruiting
  • Sourcing and Screening
  • Interviewing and Selection
  • Onboarding
  • Talent Pipeline Development
  • Employer Branding
  • Recruitment Metrics and Analytics
  • Applicant Tracking Systems (ATS)
  • Relationship Building
  • Diversity and Inclusion Initiatives

Languages

English
Native or Bilingual
Spanish
Elementary

Summary

Well-qualified Talent Acquisition Coordinator with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Timeline

Hiring/Store Manager of Operations

T's Beauty
08.2023 - 06.2024

Case Worker

Florida Department Of Children & Families
11.2022 - 06.2023

Secretary/Bookkeeper

Works Sod Inc.
08.2019 - 10.2022

Bachelor of Arts - Criminal Justice

Florida International University

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Shanelia Buckle