Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Shanell Chilton

Shanell Chilton

Antioch,TN

Summary

Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Successful in seizing viable opportunities for expansion and innovation in business. Engaging demeanor and success working in most demanding environments. Result-driven with forward-thinking approach centered on company success and competitive growth. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

18
18
years of professional experience

Work History

Administration

American Contractors Exam Services
02.2023 - Current
  • Formed strong customer relations by assisting throughout licensing process to advance their career in construction.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Strengthened communication skills through regular interactions with others.
  • Provided professional services and support in a dynamic work environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Organized and detail-oriented with a strong work ethic.
  • Assisted with day-to-day operations, working efficiently and productively with all team members..
  • Learned and adapted quickly to new technology and software applications.
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Gathered, organized and input information into digital database.

Co-Founder, Operations Manager

HUSTLE Recovery
12.2019 - 01.2023
  • Managed financial operations and investments to maximize profits and minimize costs.
  • Devised and presented business plans and forecasts to board of directors.
  • Created an inclusive corporate culture that fostered teamwork, open communication, and increased employee morale.
  • Developed key operational initiatives to drive and maintain substantial business growth.

Owner

Neat Nelly's Housekeeping/Personal Assistant
06.2006 - 10.2019
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Interacted well with customers to build connections and nurture relationships.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business's financial stability.

Education

No Degree - Business Management

Motlow State Community College
Smyrna, TN
04.2006

Skills

  • Data Management
  • Multiple Priorities Management
  • Project Planning
  • Office Administration
  • Customer Service
  • Excel spreadsheets
  • Decision-Making
  • Professional Networking
  • Customer Relations
  • Filing and Recordkeeping
  • Creative Thinking Capacity
  • Meticulous attention to detail
  • Problem-Solving
  • Microsoft Office proficiency
  • Scheduling and Coordinating

Accomplishments

Established and developed a widely recognized nonprofit organization that has achieved financial sustainability and operates independently.


Operated an independent housekeeping/personal assistant business, providing services to prestigious clientele.

Timeline

Administration

American Contractors Exam Services
02.2023 - Current

Co-Founder, Operations Manager

HUSTLE Recovery
12.2019 - 01.2023

Owner

Neat Nelly's Housekeeping/Personal Assistant
06.2006 - 10.2019

No Degree - Business Management

Motlow State Community College

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Shanell Chilton