Shanell Kendrick
Converse
Summary
Motivated, loyal professional with 14+ years’ experience in Traffic and Transportation Management. Held same federal career for 15 years. Knowledgeable background of Inventory, Supply, and Warehouse Operations. Performed Logistics Management planning processes. Took ownership of daily plans, organized support and global access to customer account functions to ensure accomplishment of agency mission. Served as primary focal for management customer dispute process to support nationwide requirements. Provided multi-command management provisioning, control and administration of requisition or requirements activities. Performed quality and metric objectives to monitor customer necessities. Reviewed planning documents to determine appropriate operations. Provided Traffic Management planning support for associated departments. Analyzed information to modify changes in support obligations. Improved procedures to identify changes between operations. Flexible and versatile – Maintains absolute focus under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrives in deadline-driven environments. Excellent mentoring.
Overview
26
26
years of professional experience
Work History
AF Excess Cost Evaluator, Grade 7
Department of Defense
11.2015 - Current
- Review shipment documents to ensure all supporting documents are accurate and prepare audits if exceeded authorized entitlements. Initiate a request for additional documents from the appropriate agencies and determine the proper mode of transportation was used. Prepare DD Form 139s for all AF personnel shipments that have exceeded their transportation entitlement and ensure the accuracy of the debts.
- Hours/week: 40+
Traffic Management Specialist
Department of the Air Force
03.2000 - 03.2015
- Safeguards and transports highly classified, time-sensitive Department of Defense (DOD) material worldwide to over three thousand accounts. Provides adequate protection for material from receipt through delivery or to storage and cautions handlers to exercise care in storing material. Verifies each item by identification number when receipting for or delivering material. Complies with Air Force, DOD and Inter-agency requirements for material handling, storage and accountability; maintains constant surveillance over material. Assures positive identification of Armed Forces couriers when picked up. Makes positive identification of Armed Forces couriers, addressed, and Top-Secret control officers before releasing material. Entrusts with America’s most highly classified and sensitive information.
- Records information, such as items received and delivered and recipients' responses. Checks with home station after completed deliveries, in order to confirm deliveries and to receive instructions for other deliveries. Unloads courier items from large trucks and loads them onto smaller delivery vehicles at destination. Performs courier tasks and pick-up of customer material in a polite, resourceful and professional manner. Ensures documents are delivered and entered accurately. Maintains route supply inventory to ensure prompt delivery of products to customers; maintains delivery records.
- Inspected cargo, supervised cargo checking operations, oversaw cargo packaging crews, directed ISU-90 container loading and unloading and planned warehouse storage operations. Planned, scheduled and processed eligible air cargo, household goods and mail. Checked cargo against manifests, and annotated overage, shortage, or damage. Selected and palletized loads using automated or manual methods and coordinated with Air Transportation clearance authority on diversion of cargo. Conducted inventory of supplies and equipment on hand. Monitored customer documents, posts changes to the records and resolved discrepancies. Accounted for all unit-related cargo equipment between unit training assemblies. Maintained cargo accountability in the squadron, made changes to and resolved records discrepancies. Monitored all weight scales for calibration. Determined and implemented necessary safety and security precautions for handling and storing dangerous materials, special cargoes, and mail. Ensured all cargo documentation, packaging, labeling and marking requirements and all border clearance requirements were met. Packed and certified material to be transported. Researched regulations to determine the mode of transportation for domestic or foreign shipments.
- Briefed, counseled and gave technical advice and guidance to all grades and ranks and their dependents in all branches of the government. Researched and determined accuracy of orders and routes to ensure passengers arrived in the correct flight. Determined, verified and explained entitlements related to all facets of travel. Prepared and issued paperwork to initiate, document and complete transportation actions.
- Developed training materials and trained new and existing employees using Technical Order references to operating instructions, regulations, policies, procedures and directives. Briefed aircrews on the specifics of carrying Hazardous and sensitive cargo. Knowledge of acquisition processes, automated records and control systems, material substitution and storage criteria; ensured full mission capability effectiveness and accomplishment. Reviewed all necessary documentation for accuracy and hazard compatibility of cargo movement; delivered and briefed crew on cargo priority data in accordance with AFJMAN 24-204. Researched regulations to determine the mode of transportation for domestic or foreign shipments. Determined the types of special equipment and services required for the shipment of hazardous materials. Determined appropriate method of packing based on the type of commodity to be packed to include hazardous materials.
- Hours/week: 40+
Education
PME -
Airman Leadership School
Associate of Applied Science - Transportation Management
Community College of The Air Force
Maxwell-Gunter, ALBachelor of Science - Management, Human Resources
Park University
Kansas City, Missouri, MO05-2020
Skills
- Analytical reasoning
- Data interpretation
- Performance assessment
- Project evaluation
Timeline
AF Excess Cost Evaluator, Grade 7
Department of Defense
11.2015 - Current
Traffic Management Specialist
Department of the Air Force
03.2000 - 03.2015
PME -
Airman Leadership School
Associate of Applied Science - Transportation Management
Community College of The Air Force
Bachelor of Science - Management, Human Resources
Park University
Vet Preference Claimed
10 Point Preference (VEOA & VRA Eligible)
Security Level
Secret