Shanell McNair
South Euclid,OH
Summary
Skilled Epic Credentialed Trainer with a focus on Radiant and Clindoc. Experience includes providing comprehensive training to healthcare professionals, optimizing system usage, and troubleshooting technical issues. Strengths lie in understanding complex systems, effective communication of technological concepts, and fostering user engagement for maximum software utilization. Prior roles have shown significant increases in user competency and efficiency post-training sessions.
Overview
9
9
years of professional experience
Work History
Epic Credentialed Trainer, Radiant
Healthcare IT Leaders
Alpharetta, Georgia
07.2023 - Current
- Conducted training sessions on Epic Radiant for new and existing users; provided user support, guidance and assistance in the use of the system.
- Delivered presentations at conferences regarding topics related to clinical workflows using Epic Radiant systems.
- Evaluated current workflow processes for potential automation within the Epic Radiant environment.
- Provided technical expertise in troubleshooting issues related to Epic Radiant system usage.
Epic Credentialed Trainer, ClinDoc
Medasource
Indianapolis, Indiana
04.2023 - 05.2023
- Performed data conversion from legacy systems into Epic ClinDoc in order to maintain continuity of patient records.
- Created templates, forms, flowsheets, notes, documents. within the Epic clinician documentation module.
- Assisted with the implementation of Epic's clinical documentation module and coordinated with other departments within the organization.
- Mentored new trainers on the proper use of the Epic system.
- Monitored progress and provided feedback to ensure successful completion of all tasks related to Epic implementation.
- Identified areas where additional education was needed on how to use ClinDoc more effectively.
Epic Go-Live Consultant
CSI Companies
Baymeadows, FL
03.2016 - 02.2023
- Epic Ambulatory, Clindoc and Radiant Modules. Supported and trained
- Made sure MA understood the Rooming Tab and how import it is to update the patient information
- Nurses understood how to document in.
- flowsheet and carry out orders
- Maintained accurate records of all activities performed throughout each phase of Epic go-live implementation process.
- Identified areas of improvement in existing processes and procedures related to the Epic go-live implementation.
Education
Credentialed Epic Trainer
Radiant & Clindoc04-2021
Certified Cerner EMR System
03-2021
Associate of Applied Science - Computer And Information Systems
Remington College
14801 Broadway Ave Maple Heights06-1999
Certified Medical Coder
PMI Medical Coding
03-1998
Skills
- Staff Training
- Analytical Thinking
- Teamwork and Collaboration
- Classroom Instruction
- Time management abilities
- Problem-Solving
- Developing lesson plans
- End-User Training
- Help Desk Support
- Project management
- Workflow optimization
- Clinical documentation
- Training facilitation
Timeline
Epic Credentialed Trainer, Radiant
Healthcare IT Leaders
07.2023 - Current
Epic Credentialed Trainer, ClinDoc
Medasource
04.2023 - 05.2023
Epic Go-Live Consultant
CSI Companies
03.2016 - 02.2023
Credentialed Epic Trainer
Certified Cerner EMR System
Associate of Applied Science - Computer And Information Systems
Remington College
Certified Medical Coder
PMI Medical Coding
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