Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shanell Nixon

Baltimore,MD

Summary

Highly skilled and passionate gamer seeking a work-from-home position that allows me to leverage my gaming expertise and knowledge to contribute to the success of a dynamic and innovative gaming company. Eager to utilize my strong communication, problem-solving, and teamwork abilities in a remote environment, while continuously honing my gaming skills and staying abreast of industry trends to provide valuable insights and contribute to the development of exceptional gaming experiences.

Overview

20
20
years of professional experience

Work History

Volunteer

Babysitter

Shania Nixon
12.2013 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Provided safe transportation to and from school and extracurricular activities.
  • Established and maintained safe play environment for children.
  • Taught children basic life skills, manners and personal hygiene.
  • Identified warning signs of emotional and developmental problems in children.

Deckhand (First Mate)

Water Taxi, Harbor Boating
05.2017 - 06.2021
  • A representative of responsible for the safety, security of passengers, crewmembers and vessel, also to follow the guidelines, directions and instructions of Captains and managers
  • To assist the Captain in the operation of a vessel in accordance with the internal policies and external laws, to be able to react to a wide range of emergency situations
  • To have the ability to assist the Captain while transiting and docking a vessel on the waters in adverse conditions
  • To be able to communicate effectively to passengers on an individual basis, or as a group using a public address system, and to exercise sounds of conflict resolution skills in order to address agitated customers
  • To adapt to new and changing technologies and process tickets sales and manage credit card transactions.

Front Desk, Sales Associate, and Housekeeper

Ripley’s Believe It or Not
05.2013 - 01.2017
  • Actively sell tickets, guidebooks, and other retail items as assigned in a positive and friendly environment, accurately and efficiently complete all sales transactions, and maintain proper cash, media accountabilities at POS registers
  • To also train new employees on the POS Registers and at the 4D Moving Theatre, Mirror Maze, and Wax Hands stations
  • To also clean all 3D glasses if needed, dust, and keep things restock the counters, keeping all cleaning supplies out of children’s reach
  • To interact with customers for both sales and client relations purpose, operate various office equipment such as copier and fax machines calculators, phones and printers, etc
  • Ability to add, subtract, multiply, and divide in all units of measure
  • Able to use common sense to understand to carry out instructions, and respond to common inquiries or complaints from the customers or coworkers
  • Out-going individual who is always willing to meet new people and being unfamiliar situations, also the type of person who always put others at their ease and inspire trust, concerns, and feelings.

Child Care Provider

08.2003 - 04.2016
  • Care for children ages newborn to eight years
  • Prepared meals and served refreshments daily
  • Observed and monitored children's play activities
  • Organized and participated in recreational activities
  • Kept playroom clean & washed clothes and assisted and corrected school worksheets

Interviewer and Recruiter

C&C Market ResearchHanover
10.2015 - 02.2016
  • Data Processing gathering data based on the user’s products
  • To also watch consumer’s reactions to may various questions regarding the products or services
  • Respondents must be capable to use various designs and development of advance survey programs and have computer skills
  • To do experienced in data processing and analysis enabling clients to valuable insights from the analytical solutions.

Processer/Cashier/Sales Associate

TJ
05.2012 - 09.2013
  • Assist customers with product selections, prepare department products and replenish department display cases including clothing and accessories
  • Excellent customer service skills on and off the register, price merchandise utilizing price guns, and also answer the telephone with appropriate greetings
  • Process clothing to Number and Small, Medium, and Large sizes
  • Volunteering

Intern

The Committee For Hispanic Children & Families, In
08.2011 - 09.2011
  • Analyzed problems and worked with teams to develop solutions.
  • Sorted and organized files, spreadsheets, and reports.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
  • Gathered, organized and input information into digital database.

Intern

The Committee For Hispanic Children & Families, In
08.2011 - 09.2011
  • Analyzed problems and worked with teams to develop solutions.
  • Sorted and organized files, spreadsheets, and reports.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Interacted with customers by phone, email, or in-person to provide information.

Summer Intern

The Committee for Hispanic Children & Families, Inc
08.2011 - 09.2011
  • Scanning, cutting and organizing photos into a photo album
  • Folding and stapling pamphlets and folding invitations for upcoming events
  • Assisting co-workers with housekeeping
  • Proactive in giving constructive suggestions for fund-raising events

Education

No Degree - Career Advancement

The HOPE Program
Brooklyn, NY
09.2011

High School Diploma -

Carver Vocational-Technical High School
Baltimore, MD
06.2011

Skills

  • Team player, Highly Organized
  • Career and Self-Motivated
  • Excellent Problem Solving Skills
  • Expert Customer Service Skills
  • Fast learner, Excellent Multi-tasking Skills
  • POS Transactions
  • Clerical Support
  • Editing
  • Supporting Daily Living Needs
  • Social Media Management
  • MS Office
  • Filing

Timeline

Deckhand (First Mate)

Water Taxi, Harbor Boating
05.2017 - 06.2021

Interviewer and Recruiter

C&C Market ResearchHanover
10.2015 - 02.2016

Babysitter

Shania Nixon
12.2013 - Current

Front Desk, Sales Associate, and Housekeeper

Ripley’s Believe It or Not
05.2013 - 01.2017

Processer/Cashier/Sales Associate

TJ
05.2012 - 09.2013

Intern

The Committee For Hispanic Children & Families, In
08.2011 - 09.2011

Intern

The Committee For Hispanic Children & Families, In
08.2011 - 09.2011

Summer Intern

The Committee for Hispanic Children & Families, Inc
08.2011 - 09.2011

Child Care Provider

08.2003 - 04.2016

Volunteer

No Degree - Career Advancement

The HOPE Program

High School Diploma -

Carver Vocational-Technical High School

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