Shanelle Clark
West Haven,CT
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
16
16
years of professional experience
Work History
Pca
Yale New Haven Health
03.2022 - Current
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Administered testing with electrocardiogram for patients experiencing events and as screening tool.
- Supported needs of 15 residents under long-term care
CNA
Total Med Staffing
01.2021 - 04.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
HHA
Allied Community Resources
07.2013 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Provided transportation and appointments management.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Followed nutritional plans to prepare optimal meals.
Customer Service Representative
From You Flowers
11.2007 - 03.2013
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Associate of Science - Nursing
Goodwin College
East Hartford, CT05.2025
Skills
- Isolation Precautions
- Quality Program Protocols
- Height and Weight Measurement
- Behavior Redirection
- Emergency Response
- Blood Glucose Monitoring
- Complex Problem-Solving
- Mental Health Care
- Patient Positioning Understanding
- Infection Control Standards
- Activities of Daily Living (ADL) Assistance
- Vitals Documentation
- Acute and Rehabilitative Care
- Monitoring Vitals
- Cultural Awareness
- Emotional Support
- Patient Rounds
- Taking Vital Signs
Timeline
Pca
Yale New Haven Health
03.2022 - Current
CNA
Total Med Staffing
01.2021 - 04.2023
HHA
Allied Community Resources
07.2013 - Current
Customer Service Representative
From You Flowers
11.2007 - 03.2013
Associate of Science - Nursing
Goodwin College
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