Shanelle D'souza
Grand Forks,ND
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
1
1
year of professional experience
Work History
Volunteer
University of North Dakota Student Ambassadors
03.2024 - Current
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Represented organization positively and professionally while providing community with much-needed services.
- Assisted with special events and programs.
Student Assistant Manager
University of North Dakota Dining Services
09.2023 - Current
- Trained staff in department procedures and requirements to build cohesive and successful team.
- Assisted manager with day-to-day logistics and coordinated student activities.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Coordinated schedules for program events and services to maintain desired coverage and performance levels.
Education
Bachelor of Science - Aviation
University of North Dakota
Grand Forks, ND05.2026
BBA - Aviation Management
University of North Dakota
Grand Forks, ND05.2026
Skills
- Community Engagement
- Business communication
- Event Coordination
- Fast Learner
- Friendly and Professional
- Organized and Efficient
Additional Information
Private pilot License - August 2023
Instrument rating - May 2024
Commercial Pilot License - In Progress
Student Organizations
Professional Asian Pilot's Association
Women In Aviation
- Event Co-ordinator
Timeline
Volunteer
University of North Dakota Student Ambassadors
03.2024 - Current
Student Assistant Manager
University of North Dakota Dining Services
09.2023 - Current
Bachelor of Science - Aviation
University of North Dakota
BBA - Aviation Management
University of North Dakota
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