Shanelle Harris
Stafford,VA
Summary
Dynamic Program Manager with extensive experience at Prince William County Government, excelling in program creation and implementation. Proven track record in budget management and stakeholder communication, enhancing youth and family services. Adept at staff recruitment and supervision, fostering a collaborative environment to achieve compliance and improve client outcomes.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Program Manager
Prince William County Government
Prince William County, VA
04.2023 - Current
- Created and implemented new youth and family support programs in alignment with county needs.
- Managed multiple program areas simultaneously, ensuring compliance with policies and regulations.
- Interviewed, hired, trained, and supervised professional and support staff.
- Developed and monitored program budgets; executed cost-effective strategies to meet fiscal goals.
- Led marketing and outreach strategies to increase public awareness and program engagement.
- Served as liaison to stakeholders, including courts, schools, and social service agencies, to exchange case-related information and coordinate services.
Program Director
Non-Profit Mental Health Group Homes
[City], [State]
02.2021 - 04.2023
- Directed operations for mental health group homes serving youth with complex behavioral needs.
- Managed referrals and intakes; ensured appropriate placement and service alignment.
- Oversaw daily budgeting and resource planning.
- Hired, supervised, trained, and evaluated staff; conducted ongoing professional development.
- Ensured adherence to licensing, safety, and documentation standards.
- Coordinated with external agencies, families, and treatment teams for continuity of care.
Career Coach
Ross Innovative Employment Solutions
Richmond, VA
03.2018 - 02.2021
- Conducted client assessments, developed employment plans, and provided case management.
- Coordinated access to education, training, and support services.
- Delivered individualized career counseling to overcome employment barriers.
Counselor
Gatewood Children’s Home
Richmond, VA
10.2018 - 10.2018
- Supported juveniles with life skills training and coping strategies.
- Delivered behavioral interventions and transported youth safely to appointments.
Probation and Parole Officer
Virginia Department of Corrections
Suffolk, VA
04.2016 - 09.2018
- Managed caseloads of justice-involved individuals and developed supervision plans.
- Conducted investigations and responded to violations with appropriate interventions.
- Collaborated with courts and service providers for rehabilitative success.
Counselor
Barry Robinson Treatment Center
Norfolk, VA
04.2011 - 05.2018
- Delivered direct therapeutic support to youth in a residential setting.
- Assisted clients in reaching treatment goals and maintaining safety.
Counselor
Crossroads Community Youth Home
Williamsburg, VA
05.2011 - 11.2017
- Facilitated independent living skills and emotional development programs.
- Engaged in family and interagency collaboration to improve client outcomes.
Counselor
Merrimac Juvenile Detention Center
Williamsburg, VA
09.2009 - 04.2016
- Supervised youth in a secure environment and provided therapeutic group sessions.
- Trained new staff and served as supervisor on duty.
- Documented behavior and progress for use in court and case planning.
Education
Bachelor of Science - Criminal Justice
Radford University
Radford, VA12.2004
Skills
- Juvenile and family services
- Government program oversight
- Stakeholder communication
- Crisis and behavioral counseling
- Program creation and implementation
- Staff recruitment and supervision
- Budget management and reporting
- Community resource collaboration
- Evidence-based interventions
- Compliance and documentation
<Enter your own>
Certification
- CPR & First Aid Certified
- Therapeutic Crisis Intervention (TCI)
- Trauma-Informed Care Practices
- Evidence-Based Practices for Justice-Involved Youth
- Emergency Preparedness & Response (FEMA/ICS)
- Supervisory Leadership Training (Prince William County Government)
- Diversity, Equity & Inclusion in Human Services (if applicable)
- QMHP-T
Timeline
Program Manager
Prince William County Government
04.2023 - Current
Program Director
Non-Profit Mental Health Group Homes
02.2021 - 04.2023
Counselor
Gatewood Children’s Home
10.2018 - 10.2018
Career Coach
Ross Innovative Employment Solutions
03.2018 - 02.2021
Probation and Parole Officer
Virginia Department of Corrections
04.2016 - 09.2018
Counselor
Crossroads Community Youth Home
05.2011 - 11.2017
Counselor
Barry Robinson Treatment Center
04.2011 - 05.2018
Counselor
Merrimac Juvenile Detention Center
09.2009 - 04.2016
Bachelor of Science - Criminal Justice
Radford University