Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Certification
Websites
References
Timeline
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Shanelle Maksud

Shanelle Maksud

The Bronx,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Motivated college student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Office Assistant

Harlem Mothers Save
New York, NY
12.2022 - 08.2023
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
  • Maintained business records by updating customer information.

Office Assistant

Luminous Early Childhood Learning Center
Bronx, NY
07.2022 - 08.2022
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
  • Maintained an organized filing system of paper documents and electronic files.
  • Collected payments, issued receipts and updated accounts to reflect new balances.

Intern

First Workings
New York, NY
03.2020 - 01.2022
  • Provided administrative support by completing tasks such as filing documents and scheduling meetings.
  • Proofread documents before submitting them for review.
  • Contributed ideas during brainstorming sessions to generate creative solutions.

Education

Bachelor of Science - Nursing

The City College of New York
160 Convent Ave, New York, NY 10031
05-2027

High School Diploma -

Harlem Prep High School
240 E 123rd St, New York, NY 10035
06-2023

Skills

  • Data Entry
  • Call handling
  • Customer Service
  • Dedicated Team Player
  • Issue Resolution
  • Valid Driver's License
  • Understands grammar
  • Office Management
  • Spanish Fluency
  • File Organization
  • Professional and mature

Languages

English
Professional
Spanish
Professional
Chinese (Mandarin)
Elementary
Korean
Elementary

Affiliations

  • Swimming
  • Sewing
  • Athletics and Fitness
  • Cooking

Accomplishments

  • Earned a spot on the Honor Roll list each year of high school
  • Received Kudos from every Professor in first year of college
  • 3.9 GPA

Certification

  • Drivers License

References

References available upon request.

Timeline

Office Assistant

Harlem Mothers Save
12.2022 - 08.2023

Office Assistant

Luminous Early Childhood Learning Center
07.2022 - 08.2022

Intern

First Workings
03.2020 - 01.2022

Bachelor of Science - Nursing

The City College of New York

High School Diploma -

Harlem Prep High School

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Shanelle Maksud