Shanelle Mcgeary
Henderson,NV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. I am dedicated to keeping a warm and inviting level of hospitality at all times. I hold a caring attitude for staff and teammates as well as a professional and fair leadership role.
Overview
18
18
years of professional experience
1
1
Certification
Work History
General Manager
DIPDIPDIP TATSU-YA
2023.08 - 2024.04
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
General Manager
SOTO
2022.01 - 2023.03
- Cultivated strong relationships with clients, vendors, and partners.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Back Server
BY WOLFGANG PUCK, CUT
2019.01 - 2022.01
- Developed rapport with regular customers, fostering familiarity and increasing of return visits due to personalized interactions.
- Gained comprehensive knowledge of wine selections available within the establishment, allowing for informed recommendations when assisting servers with pairing suggestions.
- Explained menu items and suggested appropriate options for food allergy concerns.
Manager
FAVORITE BISTRO
2017.01 - 2019.01
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
Server
Peoples Republic
2015.01 - 2017.01
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Model and Talent
Best Models & Red Models
2006.01 - 2012.02
- Secured repeat bookings through outstanding professionalism and versatility.
- Promoted products and services by posing for commercials, live shows, and photo shoots.
- Kept up with personal care to cut down on wait times for hair, makeup and styling.
Education
High School Diploma -
Palo Verde High School
Las Vegas, NV08.2004
Skills
- Leading and motivating teams
- Delegating tasks and inspiring staff to deliver exceptional service
- Overseeing day-to-day restaurant operations
- Scheduling, inventory management, and ensuring compliance with health and safety regulations
- Providing excellent customer service, resolving issues promptly, and ensuring a positive dining experience
- Budgeting, cost control, and revenue optimization
- Developing training programs
- Conducting performance evaluations
- Fostering a culture of continuous learning and improvement among staff
- Identifying and addressing operational challenges quickly and effectively
- Collaborating with staff, customers, suppliers, and other stakeholders
- Knowledge of food and beverage trends, experienced in menu planning, and ability to work with chefs to develop innovative and appealing menus
- Effective time management to prioritize tasks, and meet deadlines
- Ability to adapt to changing circumstances and handle pressure in a fast-paced restaurant environment
Certification
- Cardio-Pulmonary Resuscitation (CPR) Certification
- Food Handler Safety Training Card- Southern Nevada Health District
- Alcohol Awareness Certification- TAM of Nevada
- Nevada Food Manager Certification- Learn2Serve
Timeline
General Manager
DIPDIPDIP TATSU-YA
2023.08 - 2024.04
General Manager
SOTO
2022.01 - 2023.03
Back Server
BY WOLFGANG PUCK, CUT
2019.01 - 2022.01
Manager
FAVORITE BISTRO
2017.01 - 2019.01
Server
Peoples Republic
2015.01 - 2017.01
Model and Talent
Best Models & Red Models
2006.01 - 2012.02
High School Diploma -
Palo Verde High School
- Cardio-Pulmonary Resuscitation (CPR) Certification
- Food Handler Safety Training Card- Southern Nevada Health District
- Alcohol Awareness Certification- TAM of Nevada
- Nevada Food Manager Certification- Learn2Serve
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