Shanelle NicholsMorris
Eastham,MA
Summary
Seasoned security team member with advanced understanding of facility, grounds, personnel and asset security practices. Highly observant and diligent with high integrity, strong attention to detail and excellent problem-solving abilities. Trained in M4 weapons, defensive tactics and conflict de-escalation techniques. Compassionate CNA committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations and examining for symptoms. Compassionate approach to dealing with those under duress. Attentive Receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with 6 years of hands-on experience in administrative roles.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Army National Gaurd
US Army
Buzzards Bay, MA
05.2022 - Current
- Maintained accurate records of daily food consumption and inventory levels.
- Monitored temperatures of prepared food and cold-storage areas.
- Monitored temperatures of food items during storage, preparation, cooking and holding periods.
Nursing Assistant
Attentive Home Care
Marion, MA
10.2019 - Current
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Maintained patient records accurately by documenting daily activities and changes in conditions or treatments.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Administered medications and educated patients and families on correct at-home administration.
Receptionist
Eastwood At Province Town
Provincetown, MA
05.2017 - 07.2024
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Investigated and analyzed client complaints to identify and resolve issues.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Sorted invoices for accounting department by date stamping and filing by vendor code.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Education
Associate of Science - Nursing
Cape Cod Community College
West Barnstable, MA01-2026
Skills
- Document Preparation
- Reporting Skills
- Physical Fitness
- De-Escalation Techniques
- Security Protocols
- Physical Combat Trained
- Office Equipment Maintenance
- Call Handling
- Calendar Management
- Payment Collection
Certification
- Certified Nursing Assistant
- CPR Certification
- Certified Hospitality Sales Professional
References
References available upon request.
Timeline
Army National Gaurd
US Army
05.2022 - Current
Nursing Assistant
Attentive Home Care
10.2019 - Current
Receptionist
Eastwood At Province Town
05.2017 - 07.2024
Associate of Science - Nursing
Cape Cod Community College
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