Summary
Overview
Work History
Education
Skills
Timeline
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Shanelle Sullivan

HR Professional | DE&I Professional | MPS In Org Development & Change
Bladensburg,MD

Summary

An ambitious and passionate graduate student working towards a MPS in Industrial Organization at the University of Maryland. Looking to apply the knowledge gained to support organizational development and enhance employee growth and company success. Well-qualified HR & Recruitment intern with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

7
7
years of professional experience
3
3
years of post-secondary education

Work History

Assessment Administrator

Siena Consulting
Greenbelt, MD
02.2022 - 02.2022
  • Administered a promotion assessment and communicated instructions for a local county police department for the sergeant rank
  • Set up assessment equipment such as laptops, voice recorders, and video cameras
  • Guided officers to their exam rooms and prepared materials for each administration
  • Monitored testing sites and regulation adherence.
  • Communicated professionally in written and verbal forms with team members, clients, and staff.

Patient Care Manager

Miami Beach Comprehensive Center
Miami Beach, Florida
02.2018 - 02.2020
  • Organizational and planning skills used in scheduling appointments
  • Purchased and maintained office supply inventory
  • Performed administrative duties including faxing, filing, and managing incoming and outgoing calls
  • Created and maintained client databases
  • Proven experience in a demanding work environment dealing successfully with different challenges
  • Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
  • Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
  • Interpreted regulations to identify patient care requirement criteria to be monitored and established systems to achieve compliance.
  • Answered multi-line phone systems, routed calls, delivered messages to staff, and greeted visitors.

Administrative Assistant

Concept Health Systems
Miami, Florida
04.2017 - 12.2017
  • Executed record filing system to improve document organization and management.
  • Edited documents to improve the accuracy of language, flow, and readability.
  • Facilitated comprehensive intakes for new referrals through interviews, assessments
  • Completed documentation and reports on a weekly, and quarterly basis
  • Managed clerical details, documentation, charting notes, and researching resources
  • Coordinated and ran a creative arts group session

Sales Associate

Nordstrom Rack
Miami, Florida
01.2015 - 04.2017
  • Increased store profitability by acquiring small business accounts
  • Applied technical selling skills and product knowledge for quality services
  • Collaborated with managers on marketing efforts, display arrangements
  • Trained new employees on basic customer service techniques and procedures
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store systems for merchandise at other sites.

Research Assistant

Florida International University
Miami, FL
01.2014 - 08.2015
  • Provided support to Ph.D. candidates conducting research
  • Conducted tests with live quail birds
  • Assisted with preparation for and conducting of experiments
  • Ensured that all relevant data was properly entered into the system
  • Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
  • Planned, modified, and executed research techniques, procedures, and tests.

HR and Recruitment Intern

Berkeley Research Group LLC
Washington, DC
07.2022 - Current
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Followed up with notable applicants sourced via industry-specific pipelines, events, and job fairs.
  • Generated a specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Studied job descriptions and qualifications to determine applicant requirements.
  • Streamlined HR efficiencies, coordinated new hire orientations, and provided onboarding and training for new employees.
  • Coordinated technical training and personal development classes for staff members.
  • Collaborated with the entire human resource department to discuss new ways to recruit top talent.
  • Liaised between multiple business divisions to improve communications.

Education

Master of Arts - Industrial Organization Psychology

University of Maryland
College Park, MD
08.2021 - Current

Bachelor of Arts - Psychology

Florida International University
Miami, FL
08.2013 - 05.2015

Skills

Salesforce Proficiencyundefined

Timeline

HR and Recruitment Intern

Berkeley Research Group LLC
07.2022 - Current

Assessment Administrator

Siena Consulting
02.2022 - 02.2022

Master of Arts - Industrial Organization Psychology

University of Maryland
08.2021 - Current

Patient Care Manager

Miami Beach Comprehensive Center
02.2018 - 02.2020

Administrative Assistant

Concept Health Systems
04.2017 - 12.2017

Sales Associate

Nordstrom Rack
01.2015 - 04.2017

Research Assistant

Florida International University
01.2014 - 08.2015

Bachelor of Arts - Psychology

Florida International University
08.2013 - 05.2015

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Shanelle SullivanHR Professional | DE&I Professional | MPS In Org Development & Change