Shanelle Williams
San Francisco,CA
Summary
An accomplished Sales Enablement and Training Manager with a proven track record in driving sales effectiveness and growth. Leveraging a strategic approach, I have successfully executed onboarding, ramp-up, and continuous learning programs for sales teams. My passion lies in empowering sales professionals through methodical enablement initiatives.
Overview
6
6
years of professional experience
Work History
Sales Enablement Specialist
Ouster
08.2022 - Current
- Developed a comprehensive library of sales enablement assets, including case studies, whitepapers, and presentations that helped reps quickly address prospect needs.
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
Sales Operations Lead
Ouster
01.2022 - 08.2022
- Worked closely with sales management to inspect sales process quality and prioritize opportunities for improvement.
- Trained team members in proper data entry and contract execution within available tools and platforms, demonstrating streamlined sales practices.
- Initiated process improvements within order management systems for faster turnaround time on customer orders.
Business Operations & Strategy
Ouster
06.2020 - 01.2022
- Led process automation initiatives that increased efficiency and reduced manual workload across various departments within the organization.
- Managed vendor relationships, negotiating contracts, and ensuring timely delivery of goods and services.
- Collected, organized and provided data to maintain program status and customer commitments.
Office Manager
Chan Zuckerberg Initiative
08.2018 - 09.2019
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Education
Bachelor of Science - Business Administration | Marketing
San Jose State University
San Jose, CA05.2018
Skills
- Content Development
- Sales Process Optimization
- Pipeline Management
- Performance Analysis
- Expert Problem Solving
Timeline
Sales Enablement Specialist
Ouster
08.2022 - Current
Sales Operations Lead
Ouster
01.2022 - 08.2022
Business Operations & Strategy
Ouster
06.2020 - 01.2022
Office Manager
Chan Zuckerberg Initiative
08.2018 - 09.2019
Bachelor of Science - Business Administration | Marketing
San Jose State University
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