Shanelle Woodard
Baltimore,MD
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
20
20
years of professional experience
Work History
Inventory Auditor(SWAT)
Best Buy
Glen Burnie, MD
09.2022 - Current
- Maintained detailed documentation concerning all aspects of inventory management activities.
- Identified obsolete or excess stock items, recommending disposal or re-allocation as appropriate.
- Verified inventory records against actual stock on hand, reconciling discrepancies in a timely manner.
- Investigated variances between physical count results and established standards for accuracy of data entry.
- Assessed current warehouse layout to identify areas where improvements could be made for better organization.
- Provided training and support to staff members on proper usage of the inventory control system.
- Participated in periodic audits to validate the accuracy of the physical inventories conducted.
Front End Supervisor
Best Buy
Glen Burnie, MD
03.2020 - 09.2022
- Conducted regular performance evaluations of front end personnel.
- Ensured adequate staffing levels during peak business hours.
- Supervised the proper maintenance of all equipment used at the checkout area.
- Developed and implemented strategic plans for front end operations to ensure customer satisfaction.
- Implemented procedures to reduce shrinkage and increase profitability of the department.
- Organized staff schedules to maximize efficiency while minimizing labor costs.
- Performed daily audits on registers and safe counts to verify accuracy of funds on hand.
- Investigated incidents reported by customers or staff members involving theft or fraud at the checkout area.
- Reviewed employee timecards for accuracy and approved payroll submissions accordingly.
- Processed returns and exchanges according to company policies.
Specialty Sales Manager
Best Buy
Hanover, MD
07.2016 - 03.2020
- Generated weekly and monthly sales forecasts based on historical data and current market conditions.
- Resolved customer complaints in a timely manner by providing solutions that meet their needs.
- Set weekly goals for each member of the team that aligned with overall business objectives.
- Coordinated product launches, managed inventory levels, and monitored stock availability.
Key Holder
Time Factory Watch Outlet
Hanover, MD
09.2007 - 01.2015
- Participated in training sessions on topics such as customer service techniques and loss prevention strategies.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Reconciled daily sales receipts against cash drawer for accuracy.
- Supervised employees by providing direction on tasks and expectations regarding customer service standards.
Website Developer Intern
Centers for Medicare & Medicaid Services
Baltimore, MD
03.2004 - 07.2007
- Maintained an organized file structure for easy access of website assets by other team members.
- Conducted user tests on various website interfaces to identify usability issues.
- Designed and maintained websites using HTML, CSS, and JavaScript.
Education
Business Management Certificate - Business Management
Ashworth College
Norcross, GA06-2014
High School Diploma -
Walbrook High School
Baltimore06-2002
Skills
- Relationship building and management
- Effective Planning
- Problem-solving skills
- Team Supervision
- Opening and closing procedures
- Workflow Management
- Training and mentoring
- Time Management
References
References available upon request.
Timeline
Inventory Auditor(SWAT)
Best Buy
09.2022 - Current
Front End Supervisor
Best Buy
03.2020 - 09.2022
Specialty Sales Manager
Best Buy
07.2016 - 03.2020
Key Holder
Time Factory Watch Outlet
09.2007 - 01.2015
Website Developer Intern
Centers for Medicare & Medicaid Services
03.2004 - 07.2007
Business Management Certificate - Business Management
Ashworth College
High School Diploma -
Walbrook High School
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