Summary
Overview
Work History
Education
Skills
Timeline
Generic
Shanelyn Hickman Dancy

Shanelyn Hickman Dancy

Brooklyn

Summary

Advanced operations manager offering over 5 years of experience and provide success in manufacturing and production, quality assurance and leadership. Highly skilled in streamlined operations. Caring and motivated teacher assistance with 9+ years of classroom experience. Smart certified educator recognized for excellent communication skill and ability to manage and enthusiastically engage with classes of 30+ students.

Overview

11
11
years of professional experience

Work History

Administrative Assistance

New York City Parks Department
Manhattan
03.2023 - 06.2024
  • Provided administrative assistance in the office such as filing paperwork, answering phones and scheduling appointments.
  • Provided administrative assistance for organizing meetings related to upcoming events.
  • Provided administrative assistance during the inspection process of properties.
  • Provided administrative assistance such as scheduling appointments or organizing files.
  • Provided administrative assistance including filing paperwork, answering phones, scheduling appointments.

Operation Supervisor

Aramark
Broxn
06.2020 - 03.2022
  • Coordinating and monitoring cleaning schedules.
  • Creating and distribute work schedules for the sanitation workers.
  • Inspecting the manufacturing process to determine sanitation protocols.
  • Designing and implementing sanitation policies and protocols.
  • Training sanitation workers and organizing refresher workshops for existing staff.

Assistant Teacher

Embercs Charter School
Brooklyn
08.2013 - 04.2020
  • Provides support and assistance to individual student small groups to help them better understand the content and help the students to complete assignments.
  • Prepare classroom equipment and instruction materials for lessons.
  • Instruct students in proper classroom procedures and behavior.
  • Work with teachers and parents to develop instructional strategies for students.
  • Assisted student with online learning using tools including zoom, google slides and quiz.
  • Provided educational materials including daily lesson plans, and weekly homework packets.

Coordinator

Coney Island, YMCA
Brooklyn
02.2013 - 10.2019
  • Coordinated community programs to engage diverse populations and promote wellness.
  • Managed schedules and logistics for events and activities at the local YMCA.
  • Developed promotional materials to attract participants to fitness classes and workshops.
  • Assisted in training new staff on operational procedures and customer service standards.
  • Organized volunteer opportunities to enhance community involvement and support initiatives.
  • Maintained accurate records of program participation and feedback for continuous improvement.

Education

Associate of Science - Educational Psychology

Kingsborough Community College
Brooklyn, NY
05-2005

High School Diploma -

Sheepsheand Bay High School
Brooklyn, NY
06-2000

Skills

  • Cost reduction strategies
  • Supply chain management
  • Office administration
  • Policy implementation
  • Customer service
  • Time management
  • Problem solving
  • Project management
  • Strategy assistance
  • Group assistance
  • Faculty assistance
  • Training development
  • Team leadership
  • Report preparation
  • Scheduling appointments
  • Data entry
  • Enrollment assistance
  • Course enrollment assistance

Timeline

Administrative Assistance

New York City Parks Department
03.2023 - 06.2024

Operation Supervisor

Aramark
06.2020 - 03.2022

Assistant Teacher

Embercs Charter School
08.2013 - 04.2020

Coordinator

Coney Island, YMCA
02.2013 - 10.2019

Associate of Science - Educational Psychology

Kingsborough Community College

High School Diploma -

Sheepsheand Bay High School