Shane Marie Dupke
Park Ridge,United States
Summary
Focused and resourceful Executive Assistant professional with 30+ years of experience assisting high-achieving executives and administrators. Successfully manages high-volume workloads in rapidly changing environments.
Self-motivated and forward-thinking in aiding executives with key components. Highly proficient in calendar management and detailed project management. Efficient at various communication styles with leadership and colleagues. Trusted with high-level confidential information.
Gifted at analyzing priorities and completing tasks with professionalism, sound judgment, and on time. Strong attention to detail and resourceful. Maintains a strong presence and representation of executive and organization's strategic goals.
Overview
16
16
years of professional experience
Work History
Executive to CEO and Co-Chairman
Ignite Medical Resorts
2023.09 - Current
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Screened calls and emails and responded accordingly to support executive correspondence.
Executive Assistant to Chief System Clinical Officer
NorthShore University HealthSystem
2022.07 - Current
- Work closely to understand executive preferences and strategy in order to make effective decisions on her behalf.
- Manage complex calendar scheduling with a focus on proper allocation of executive availability and time.
- Screen calls and emails and responded accordingly to support executive correspondence.
- Update spreadsheets and create presentations and/or collate PowerPoint Slides for large TownHall meetings or small intimate strategy teams.
- Transcribed meeting minutes and distributed for approval.
- Small to large event planning for internal management and executives.
- Updated and maintained confidential databases and records.
- Process travel expenses and reimbursements for the executive team and senior management group.
- Coordinate travel arrangements by booking airfare, hotel, and ground transportation.
- Reserve office space at different locations for daily visits to other entities.
Executive Assistant, Special Education Director
Glenbrook High School District
2014.05 - 2022.07
- Extensive Director Executive support in addition to numerous self-directed project management responsibilities.
- Handled confidential and sensitive information with discretion and tact.
- Heavy school calendar management for individualized transportation services for students placed outside of their home school location.
- Processed travel expenses and reimbursements for executive team and senior management group.
- High attention to detail with digital record-keeping and maintaining accurate record database
- Communicated efficiently with individuals concerning record information submitted or missing from files.
- Answered high volume of phone calls and email inquiries from vendors, teachers, administrators, and parents.
- Managed workflow scheduling, data entry, and accuracy verification for large data projects.
- Scanned documents and saved in database to keep records of essential organizational information.
Office Administrator
Dr. Todd Newberger
2008.06 - 2014.10
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Managed master calendar and scheduled appointments for provider based on optimal patient loads and clinician availability.
- Kept detailed records of supplies and office equipment use to budget and make orders for new supplies
- Maintained electronic and paper filing systems for easy retrieval of information.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
Co-owner and President
Party Time Palace
2008.12 - 2018.09
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Reduced operational costs through strategic cost management initiatives.
- Formulated and executed strategic initiatives to improve product offerings.
Education
Bachelor of Science - Liberal Arts and Sciences/Liberal Studies
Wilmington University
New Castle, DE04.2023
Associate of Arts - Liberal Studies
Oakton College
Des Plaines, IL05.2020
Certification - Medical Office Management
Oakton Community College
Des Plaines, IL05.1995
Skills
- Strategic Thinker
- Highly Proficient in Microsoft Suite and Google Suite
- Detail Oriented in Creating Correspondence
- Problem-Solving
- Database Management
- Event Planning
- Team Oriented
- Focused on Business Office Efficiency
- Continued Education Adult Learner
Timeline
Executive to CEO and Co-Chairman
Ignite Medical Resorts
2023.09 - Current
Executive Assistant to Chief System Clinical Officer
NorthShore University HealthSystem
2022.07 - Current
Executive Assistant, Special Education Director
Glenbrook High School District
2014.05 - 2022.07
Co-owner and President
Party Time Palace
2008.12 - 2018.09
Office Administrator
Dr. Todd Newberger
2008.06 - 2014.10
Bachelor of Science - Liberal Arts and Sciences/Liberal Studies
Wilmington University
Associate of Arts - Liberal Studies
Oakton College
Certification - Medical Office Management
Oakton Community College
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