Shanena Mason
Milwaukee
Summary
Dynamic Community Outreach Specialist with a proven track record at Milwaukee Health Services Inc, excelling in partnership development and resource mobilization. Skilled in creating impactful presentations and engaging community events, I effectively connect individuals to essential resources while fostering collaboration and education. Committed to enhancing community well-being through strategic service coordination.
Accomplished in optimizing outreach strategies and improving program operations to maximize effectiveness and resource utilization. Knowledgeable about in-person and online means for reaching members of the community. Strategic and decisive leader with hardworking mentality and [Number] years of related experience.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
Work History
Community Outreach Specialist
Milwaukee Health Services Inc, MLK Heritage Health Center
08.2021 - 08.2025
- Connected individuals with available and relevant resources.
- Wrote content for newsletters, social media pages and informational packets.
- Facilitated community involvement and education of non-profit theatre events by maintaining and developing community partnerships.
- Developed presentations and media to promote community resources and [Type] program at seminars and other local events.
- Developed presentations for public events, community groups and school assemblies.
- Led group discussions and activities to meet different community needs.
- Kept case files updated, accurate and aligned with requirements.
- Assisted clients with obtaining housing, employment and support resources.
Housekeeper
Aurora Sinai Medical Center
03.2017 - 08.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
PERSONAL CARE WORKER
Golden Path Home Care
06.2013 - 03.2017
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Remained alert to problems or health issues of clients and competently responded.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted patients with self-administered medications.
Education
ASSOCIATE - CCMA
Milwaukee Area Technical College
Milwaukee, WI05-2007
Basic
PULASKI
2500 West Oklahoma Ave06-1995
Skills
- Research
- Community engagement
- Partnership development
- Resource mobilization
- Service coordination
- Presentation development
- Event planning
Timeline
Community Outreach Specialist
Milwaukee Health Services Inc, MLK Heritage Health Center
08.2021 - 08.2025
Housekeeper
Aurora Sinai Medical Center
03.2017 - 08.2021
PERSONAL CARE WORKER
Golden Path Home Care
06.2013 - 03.2017
ASSOCIATE - CCMA
Milwaukee Area Technical College
Basic
PULASKI
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