Shaneqia Sanders
Garland,Texas
Summary
Professional administrative assistant with significant expertise in managing office operations, streamlining workflows, and enhancing productivity. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in scheduling, communication, and project coordination. Reliable and resourceful, ensuring efficient and effective administrative support.
Overview
16
16
years of professional experience
Work History
Lead Administrative Assistant
Methodist Dallas Medical Center/Liver & Kidney Transplant Center
03.2016 - Current
- Provide ongoing support to Hepatologist, surgeons and management team, driving organizational success through the management of daily operations
- Manage providers calendars, strategically coordinating meetings, appointments, events, and travel arrangements
- Compose and proofread memos, letters, reports, and presentations, providing accurate, concise communication
- Plan coordinate and finalize details for travel arrangements and business development events
- Serve as primary point of contact for an average of 30 incoming phone calls per day, addressing inquires and resolving concerns
- Ordered, maintained and ensured availability of supplies, materials and inventory for entire office
- Organized and track credentialing needs for physicians and advanced practitioners
- Sort and distribute mail for entire office
- Make sure that all providers licensures are up to date
- Screen telephone calls for referral to physicians
- Create call schedules for Hepatologist, Advanced practitioners, and surgeons
- Liaison between pharmaceutical companies and medical providers
- Open and process mail
- Compose memos and correspondence, and letters for medical providers
- Creating agenda according to providers availability
- Train new and existing staff on new computer system
- Manage calendar for Hepatologist and Surgeons
- Manage conference room calendar
- Schedule all flights for conferences and Satellite clinics
- Verify Insurance for some or all patients if needed
Office Manager
Urban League Of Greater Dallas
01.2012 - 02.2016
- Point person for maintenance, mailing, shipping, supplies, equipment, bills, city inspections and errands
- Organize and schedule meetings and appointments
- Partner with HR to maintain office policies as necessary
- Organize office operations and procedures
- Coordinate with IT department on all office equipment
- Manage relationships with vendors, service providers, and landlord, ensuring that all items are invoiced and paid on time
- Recruit and select office staff
- Organize orientation and training of new staff members
- Design and implement filing systems
- Overseeing the work of all office employees to ensure work is productive and meet deadlines
- Reporting office progress to senior management and working them to improve office operations
- Provide general support to visitors
- Responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office
- Evaluate and manage staff performance
- Handle customer complaints and inquiries
- Ensure that team meets established goal for customer and client satisfaction
Executive Assistant
Urban League of Greater Dallas
08.2009 - 01.2012
- Primary point of contact for all outside and inside clients prior to interface with CEO
- Arranging and coordinating the extensive travel for the CEO, leadership team, and employees
- Attending and take minutes at all board of directors, management team, board committees meetings
- Answer and return calls for CEO, prepared important documents in a timely manner
- Managing calendar for CEO
- Create daily agendas for CEO and Staff
- Create financial reports
- Organizing staff meeting along with coordinating other staff events and lunches
- Preparing all documents and materials necessary for all committee and board meetings
- Collaborated with 15 plus staff to complete projects
- Calendar Management
- Welcoming visitors and identifying purpose upon arrival
Education
Health Information Management
Ultimate Medical Academy
01.2026
HIGH School Diploma -
H. Grady Spruce High School
Dallas, TX05.1993
Skills
- Faxing
- Scheduling
- Mail distribution
- Microsoft Office
- Excel
- PowerPoint
- Outlook
- Supply management
- Reporting
- Travel arrangements
- Epic system
- Special projects
- Next Gen systems
- Insurance verification
- Pre-Prior Authorization
- Time management
- Verbal communication
- Written communication
- Problem solving
- Interpersonal skills
Additional Experience - Event Planning
Co-Owner, S&S Special Events, Setting up and taking down of party decorations, wedding events, Baby shower events., Creating Balloon arches, columns., Plan senior events for apartment homes and organizations.
Timeline
Lead Administrative Assistant
Methodist Dallas Medical Center/Liver & Kidney Transplant Center
03.2016 - Current
Office Manager
Urban League Of Greater Dallas
01.2012 - 02.2016
Executive Assistant
Urban League of Greater Dallas
08.2009 - 01.2012
Health Information Management
Ultimate Medical Academy
HIGH School Diploma -
H. Grady Spruce High School
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