Summary
Work History
Education
Skills
Timeline
Receptionist

Shanequa Mungal

Brooklyn,NY

Summary

Dynamic professional with a proven track record at United Mortgage, excelling in client relationship management and data entry. Recognized for strong problem-solving abilities and effective time management, enhancing customer satisfaction through proactive communication and support. Adaptable and detail-oriented, committed to continuous improvement in fast-paced environments.

Work History

Assisant

United Mortgage
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Demonstrated adaptability by quickly mastering new software applications for various tasks.

Caregiver

Happy Faces Learning Center
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.

Zara

Stock Associate
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

World of Gospel

Sales Associate
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Demonstrated adaptability by quickly mastering new software applications for various tasks.

Education

Bachelors Degree - Business Administration

Metropolitan College Of NewYork
Manhattan, NY

Associate Of Applied Science (AAS) - Medical Assistant

ASA College
Brooklyn, NY
06.2019

Skills

  • Fast learner
  • Time management
  • Team collaboration
  • Problem-solving
  • Administrative duties

Timeline

Assisant

United Mortgage

Caregiver

Happy Faces Learning Center

Zara

Stock Associate

World of Gospel

Sales Associate

Bachelors Degree - Business Administration

Metropolitan College Of NewYork

Associate Of Applied Science (AAS) - Medical Assistant

ASA College

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Shanequa Mungal