Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shanequah Skanes

Atlanta,United States

Summary

Friendly Retail Salesperson with reputation for exceeding performance benchmarks in retail settings. Dependable team player with great communication and organizational skills. Courteous and self-motivated with talent for creating effective merchandise displays. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

11
11
years of professional experience

Work History

Retail Sales Representative

T Link Broadband Services
05.2023 - 10.2023
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Participated in regular inventory audits to maintain accurate stock levels and prevent merchandising discrepancies.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Assisted customers with locating and choosing merchandise in store departments.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Trained new employees on company policies, sales techniques, and product information for seamless staff integration.
  • Prioritized helping customers over completing other routine tasks in store.
  • Supported successful marketing campaigns by executing in-store promotional activities that attracted customer attention.
  • Assisted customers in navigating the store layout, efficiently locating desired products for prompt purchasing decisions.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.

MIT (Manager In Training)

Starship Enterprises
02.2023 - 05.2023
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Resolved problems, improved operations and provided exceptional service.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Developed strong communication and organizational skills through working on group projects.
  • Passionate about learning and committed to continual improvement.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Garden Associate

Home Depot
08.2022 - 12.2022
  • Boosted plant health by diagnosing issues and administering appropriate treatments.
  • Maintained a clean and inviting garden center environment for both employees and customers alike.
  • Increased customer satisfaction with expert knowledge and tailored gardening recommendations.
  • Maintained lighting systems in gardens to provide proper lighting for safety and aesthetics.
  • Maintained walkways and paths throughout gardens for safe navigation.
  • Watered plants every week and regularly checked for naturally wilted parts to remove.

Front End TA

Walmart
10.2019 - 06.2022
  • Brought forth a self-motivated attitude, as well as the ability to collaborate
  • Followed instructions and took initiative when appropriate
  • Adhered to all safety rules and guidelines
  • Recorded and processed all orders in an organized and accurate manner
  • Coordinated and scheduled deliveries based on sales and future needs
  • Carefully and accurately monitored and recorded all refrigerated items ready for stocking.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Gained strong leadership skills by managing projects from start to finish.

Security Officer

Allied Universal
10.2019 - 05.2020
  • Patrolled areas to ensure they remained free of danger or scandal
  • Brought forth the knowledge and skills to handle crisis situations in an organized and effective manner
  • Maintained a safe environment by monitoring and controlling building equipment and systems
  • Denied access to unauthorized visitors to ensure the safety of residents
  • Greeted residents and visitors with a kind and helpful attitude
  • Provided residents with assistance regarding any safety concerns or questions
  • Checked identification of all persons entering the facility
  • Reviewed the identity of all visitors before allowing them onto the premises
  • Informed any violators of policies and procedures
  • Contributed to team effort by working to achieve stated goals.

Warehouse Worker

Bobby Dodd Institute
10.2018 - 06.2019
  • Maintained, inspected, and organized the warehouse
  • Managed other Warehouse Workers and worked with team leaders to enhance productivity.

Film Crew Member

AMC Theaters
10.2017 - 10.2018
  • Worked well with other crew members and followed safety guidelines
  • Worked as a team member with other restaurant professionals to ensure satisfied customers
  • Greeted customers on their way in and out
  • Cleaned auditoriums as movie ended
  • Sold tickets in box office
  • Cooked food for customers in concessions.

Picker/Packer

Integracore
08.2016 - 12.2016
  • Worked well independently and on a team to solve problems
  • Served as a friendly, hardworking, and punctual employee.

Receptionist

Hearts To Nourish Hope
01.2013 - 09.2014
  • Maintained accurate client records and provided office employees with assistance
  • Worked with a strong attention to detail and precision
  • Brought forth a strong ability for multitasking and prioritizing tasks
  • Decorated the front reception area, contributing to a welcoming environment
  • Brought forth a positive attitude and unwavering work ethic
  • Acted as a strong and influential team member
  • Followed directions from higher-ups and maintained an organized schedule
  • Recorded notes from office meetings and distributed agendas to employees.

Education

North Clayton High School
College Park, GA
05.2010

Skills

  • Self-motivation
  • Teamwork
  • Decision Making
  • Ability to Work Under Pressure
  • Creativity
  • Ability to Multitask
  • Adaptability
  • Communication
  • Fast Learner
  • Effective Time Management
  • Computer Skills
  • Customer Service
  • Communication Skills
  • Microsoft Office Word
  • Microsoft Office
  • Microsoft Excel
  • Creative Problem Solving
  • Microsoft PowerPoint
  • Exceeding Customer Expectations
  • Transaction Processing
  • Honest and Dependable
  • Product Sales
  • Product Merchandising
  • Product Knowledge
  • Independent judgement
  • Attention to Detail
  • Adaptable and Flexible
  • Team Cooperation
  • Money Handling
  • Stocking and Receiving
  • Goal-Driven
  • Reliable and Responsible
  • Problem-Solving
  • Teamwork and Collaboration
  • Sales floor organization
  • Cash Register Operation
  • Safety and Cleanliness Standards
  • Positive Customer Engagement
  • Retail Merchandising
  • Professional Appearance
  • Interpersonal and written communication
  • Friendly and Helpful
  • Excellent Written and Verbal Communication
  • Point of sale operation
  • Store maintenance
  • Flexible Schedule
  • Relationship Building
  • Inventory and Stocking
  • Retail Store Operations
  • Store Organization
  • Store Opening and Closing
  • Team Supervision
  • Decision-Making
  • Strong Communication and Interpersonal Skills

References

References available upon request

Timeline

Retail Sales Representative

T Link Broadband Services
05.2023 - 10.2023

MIT (Manager In Training)

Starship Enterprises
02.2023 - 05.2023

Garden Associate

Home Depot
08.2022 - 12.2022

Front End TA

Walmart
10.2019 - 06.2022

Security Officer

Allied Universal
10.2019 - 05.2020

Warehouse Worker

Bobby Dodd Institute
10.2018 - 06.2019

Film Crew Member

AMC Theaters
10.2017 - 10.2018

Picker/Packer

Integracore
08.2016 - 12.2016

Receptionist

Hearts To Nourish Hope
01.2013 - 09.2014

North Clayton High School

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Shanequah Skanes