Shanera Melton

Wear house, productions

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.

• Unloaded, sorted and stocked merchandise according to store layout and product placement.
• Answered customer questions and provided detailed product information.
• Performed inventory control, such as counting, and stocking merchandise.
• Greeted customers and directed to requested products.
• Maintained effective team member communication.
• Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
• Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
• Improved customer satisfaction by promptly locating items and providing product information.

Guess services, front desk

• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Responded to customer inquiries quickly and professionally to increase satisfaction.
• Inspected equipment to diagnose operational issues.

• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
• Provided customized care according to individual health plan.
• Furthered skills by actively taking part in employee training and taking classes to improve skills.
• Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
• Cleaned and sterilized medical instruments and disposed of contaminated supplies.
• Answered phone- and Internet-based correspondences to address inquiries.
• Created positive patient experience by assisting patients with bathing, ambulating, feeding and personal and oral hygiene care.
• Cared with empathy and compassion to build positive patient and family relationships.
• Contributed to overall quality and care of patients by answering calls for help, taking vital signs, and monitoring behavior and physical condition for progress or deterioration.
• Escalated changes in patient behavior, condition and vital signs for prompt assessment.
• Developed personalized patient care plans to improve health and well-being.

• Completed store opening and closing procedures and balanced tills.
• Trained new employees and delegated daily tasks and responsibilities.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Trained and mentored new employees to maximize team performance.
• Kept employees operating productively and working on task to meet business and customer needs.
• Responded to and resolved customer questions and concerns.
• Helped store management meet standards of service and quality in daily operations.
• Maintained safe working environment by observing safety procedures, policies and regulations.
• Enforced company policies and regulations with employees.
• Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
• Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
• Completed cash and credit card transactions accurately using POS software.

• Cleaned, removed and properly disposed of biohazardous substances in accordance with OSHA and health regulations.
• Emptied and decontaminated trash containers to efficiently reduce waste.
• Moved, rearranged and dusted furniture and fixtures using spiraling technique to prevent dust resurface.
• Washed blinds, windows and walls with natural cleaning solutions to remove contaminants and pollutants.
• Mixed and blended cleaning solutions to proper concentrations.
• Operated wet and dry vacuum for cleaning and shampooing carpeted areas to remove dirt, dander and hair and eliminate microscopic allergens.
• Operated industrial floor machines to strip, buff and wax floors to maintain shine and finish.
• Stripped and refinished hard surface floors to maintain quality condition and appearance.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
• Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
• Responded immediately to calls from personnel to clean up spills and wet floors.
• Kept public pathways clear of safety hazards and spills with regular checks and attention.
• Used organic-based chemicals to disinfect floors, counters and furniture.
• Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.

• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Trained and mentored new employees to maximize team performance.
• Improved overall team performance by effectively delegating tasks and providing clear instructions.

• Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
• Assisted with daily living activities, running errands, and household chores.
• Cooked meals and assisted patients with eating tasks to support healthy nutrition.
• Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
• Provided compassionate and patient-focused care to cultivate well-being.
• Monitored clients' overall health and well-being and noted significant changes.
• Laundered items, changed sheets and made bed to keep patients' bedroom clean.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
• Guided patients to restroom to support bladder and bowel relief requirements.
• Recorded status and duties completed in logbooks for management.
• Completed regular check-ins and progress report for each client.
• Maintained strong connections within caregiver community to gain continuous knowledge.
• Replaced bandages, dressings and binders to care for wounds and encourage healing.
• Handled incoming mail, bills and invoices and completed appropriate actions.
• Scheduled daily and weekly care hours for client caseload.
• Maintained entire family's schedule and organized events.
• Identified needs and coordinated plans for travel and out-of-town functions.
• Provided staff coaching, mentoring, and consultation to enhance performance and professional development.