SHANE T. MILLER

• Perform and interpret diagnostic testing across hematology, chemistry, urinalysis, and immunology in a high‑volume pediatric urgent care environment.
• Operate, troubleshoot, calibrate, and maintain laboratory analyzers to ensure continuous accuracy and uptime.
• Execute QA/QC processes aligned with CAP, CLIA, and Joint Commission standards; maintain audit‑ready documentation.
• CAP FY2026: Key contributor to a zero‑deficiency inspection, earning the highest rating across CHKD Urgent Care laboratories.
• Train and onboard new laboratory personnel; support competency assessments, workflow standardization, and SOP development.
• Collaborate with clinical teams to improve testing processes, turnaround time, and operational efficiency.

• Delivered clinical laboratory support and patient care in a high‑demand operational healthcare environment.
• Designed and delivered structured training programs in laboratory diagnostics, clinical procedures, and emergency medical response.
• Supported competency assessment, qualification tracking, and workforce readiness validation.
• Maintained clinical and laboratory readiness across operational medical systems supporting 1,300+ personnel.
• Completed advanced training in independent patient care, diagnosis, and operational medicine leadership.

• Advanced training in independent diagnosis, patient care, preventive medicine, and operational medical leadership.
• Developed clinical decision‑making skills, readiness management capabilities, and emergency care proficiency.
• Supported a command responsible for 1,300+ personnel, 13 programs, and multi‑site operations.

Laboratory Diagnostics & Clinical Testing

• Performed COVID‑19 PCR/rapid testing, HIV screening, urinalysis, microscopy, and KOH/Wet Prep.
• Applied scientific principles to support clinical decision‑making in shipboard and expeditionary environments.

Training & Education Leadership

• Designed and delivered training for 48+ personnel in trauma care, laboratory diagnostics, phlebotomy, IV access, and emergency response.
• Achieved 100% qualification and competency pass rates.
• Led mass‑casualty drills, medical training scenarios, and laboratory skills instruction.

Program Development & Technical Operations

• Developed and implemented Walking Blood Bank (WBB) programs; screened 294 personnel and qualified 109 donors.
• Restored laboratory capability aboard USS Tripoli, including TAV inspections, SOP redevelopment, and equipment validation.
• Managed laboratory equipment valued at $423K–$451K and AMAL inventory valued at $477K.
• Installed and validated BioFire diagnostic systems and biosafety equipment.

COVID‑19 Response Operations

• Screened 600+ personnel across multiple commands.
• Collected 1,300+ diagnostic specimens and monitored 80+ COVID‑positive patients.
• Supported preparation and administration of 2,000–3,500+ vaccinations.

• Processed 755,000+ clinical specimens supporting 342 providers across 7 clinics and 14 patient care sites.
• Managed 15 analyzers valued at $3M+; oversaw workflow, supply chain, and operational readiness.
• Supervised 11 personnel and trained 19+ staff and students, achieving 100% qualification success.
• Completed 2 CAP inspections with zero deficiencies.
• Led training for 44 personnel as Training Petty Officer, increasing departmental readiness by 15%.

• Completed 1,016 hours (Phase I) and 1,040 hours (Phase II) of full-spectrum laboratory training.
• Coursework included chemistry, hematology, microbiology, immunology, urinalysis, blood banking, and specimen processing.