Shanetta Moorer
Clementon,NJ
Summary
Detail-oriented Quality Control Technician adept at reviewing materials and finished items for compliance with specifications and standards. Skilled in reporting and problem-solving with a history of making a positive impact on operations. Seasoned Quality Control Technician offering four years of quality control experience. Methodical and diligent professional well-versed in managing rigorous inspection schedules and collaborating with leadership to solve production problems. In-depth Quality Assurance Specialist with success in prioritization and multitasking. Exceptional communication and organizational skills. Committed to paying impeccable attention to reviews and auditing procedures.
Overview
19
19
years of professional experience
Work History
Quality Assurance Technician
Taylor Farms Foodservice
07.2017 - 05.2021
- Performed thorough inspections of incoming materials and outgoing products.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Routinely tested products to align temperature, specifications, and ingredient levels with best practices and quality standards.
- Inspected finished products for overall quality and adherence to [Type] specifications.
- Developed quality assurance plans by conducting hazard analyses, identifying critical control points and establishing critical limits.
- Analyzed test data to determine performance and reliability of materials
- Achieved quality assurance operational objectives by preparing and implementing production, productivity and customer-service standards.
- Helped uncover and fix production problems in order to reduce overall defect rates.
Youth Counselor
Urban Promise Academey
09.2009 - 09.2018
- Provided crisis intervention and emotional support to youth.
- Coordinated youth programs and activities to enhance life quality and self-esteem.
- Helped youth develop and achieve personal goals with close support.
- Monitored youth behavior and offered guidance and support for positive change.
- Supervised individuals in small group atmosphere to cultivate safety, independence, and structure.
- Supervised youth in engaging environment to promote security and safety for all ages.
- Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening.
- Assisted youth in developing problem-solving and communication skills to support stress management.
Packer Handler
J And J Snacks
10.2015 - 11.2017
- Collaborated with team members to achieve daily goals and meet company objectives.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Inspected items to identify discrepancies and damages and reported to supervisor.
- Completed daily orders with expert picking and packing of shipments.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Trained new employees on proper packing and labeling techniques and to apply best practices.
Assistant Executive Housekeeper
Homewood Suites Hotel
06.2008 - 06.2010
- Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Motivated cleaning staff with several weekly incentives for maintaining high standards of safety regulations and completing duties quickly.
- Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service.
- Participated in and organized regular safety training initiatives to maintain cleaning staff that was cautious around cleaning supplies and highly professional.
Crew Leader
Wendy's Restaurant
05.2003 - 05.2006
- Trained employees in time management and proper ways to complete job duties.
- Monitored team members to verify work quality and address concerns.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Established positive relationships with customers and colleagues through high standards of customer service.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Developed and implemented process improvements to increase productivity.
- Established and enforced policies and procedures to maintain high standards of work.
- Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Monitored operating machinery to assess progress, adjust settings, and maintain production speeds.
- Analyzed customer feedback to identify areas for improvement in service delivery.
- Cleaned and maintained tools, equipment and worksites.
Assistant Executive Housekeeper
Ramada Inn
06.2002 - 08.2004
- Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Motivated cleaning staff with several weekly incentives for maintaining high standards of safety regulations and completing duties quickly.
- Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service.
- Kept building entryway glass clean and polished for professional presentation.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Streamlined weekly cleaning schedule for [Number] employees.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Participated in and organized regular safety training initiatives to maintain cleaning staff that was cautious around cleaning supplies and highly professional.
Education
Associate of Arts - Sociology And Anthropology
Rowan University
Glassboro, NJ09.2016
Associate of Arts - Addiction Counseling
Camden County College
Blackwood, NJ09.2008
High School Diploma -
Camden High School
Camden, NJ06.1995
Skills
- Trend Tracking
- Routing Inspections
- Quality Assurance Requirements
- Samples Comparison
- Materials Analysis
- Testing Procedures
- Production Scheduling
- Operations Management
Timeline
Quality Assurance Technician
Taylor Farms Foodservice
07.2017 - 05.2021
Packer Handler
J And J Snacks
10.2015 - 11.2017
Youth Counselor
Urban Promise Academey
09.2009 - 09.2018
Assistant Executive Housekeeper
Homewood Suites Hotel
06.2008 - 06.2010
Crew Leader
Wendy's Restaurant
05.2003 - 05.2006
Assistant Executive Housekeeper
Ramada Inn
06.2002 - 08.2004
Associate of Arts - Sociology And Anthropology
Rowan University
Associate of Arts - Addiction Counseling
Camden County College
High School Diploma -
Camden High School
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