SHANEY howard
Katy,TX
Summary
Dedicated caregiver with extensive experience at The Legacy at Falcon Point, excelling in emotional support and nutrition monitoring. Proven ability to enhance resident well-being through personalized care and effective communication. Skilled in payment processing and problem resolution, contributing to streamlined operations and improved service delivery in healthcare settings.
Overview
6
6
years of professional experience
Work History
Caregiver Attendant
The Legacy at Falcon Point
Katy, TX
08.2025 - Current
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Monitored health indicators, reporting changes to nursing staff promptly.
- Developed positive relationships with residents, fostering a supportive environment.
- Implemented safety protocols during mobility assistance to prevent accidents.
- Provided emotional support and companionship to enhance resident well-being.
- Collaborated with team members to optimize care plans for individual needs.
- Participated in training sessions to improve caregiving skills and knowledge.
- Maintained detailed records of patient progress, facilitating informed decision-making by healthcare providers.
Medical Payment Poster
Nutex Health
Houston, TX
04.2025 - Current
- Processed and posted payments to patient accounts with accuracy and efficiency.
- Reviewed payment discrepancies and resolved issues to ensure timely revenue collection.
- Collaborated with billing department to reconcile accounts and streamline workflows.
- Maintained records of transactions in electronic health record (EHR) systems for compliance.
- Assisted in training new staff on payment posting procedures and software usage.
- Monitored daily payment batches for accuracy, identifying anomalies for correction.
- Contributed to improving departmental workflows by regularly sharing insights and feedback on processes with management.
Direct Care Worker
Private Client
Detroit, MI
08.2019 - 02.2023
- Processed and posted payments to patient accounts with accuracy and efficiency.
- Reviewed payment discrepancies and resolved issues to ensure timely revenue collection.
- Collaborated with billing department to reconcile accounts and streamline workflows.
- Maintained records of transactions in electronic health record (EHR) systems for compliance.
- Assisted in training new staff on payment posting procedures and software usage.
- Monitored daily payment batches for accuracy, identifying anomalies for correction.
- Contributed to improving departmental workflows by regularly sharing insights and feedback on processes with management.
A/R Specialist
Altus Biologics
Pearland, TX
04.2024 - 04.2025
- Processed accounts receivable transactions with accuracy and attention to detail.
- Managed customer invoicing and payment processing, ensuring timely collections.
- Reviewed account discrepancies and collaborated with clients to resolve issues promptly.
- Assisted in month-end closing activities by reconciling accounts and preparing reports.
- Trained junior staff members in best practices for managing accounts receivable portfolios, leading to increased team productivity and effectiveness.
Team Lead
Getix Healthcare
Sugar Land, TX
07.2022 - 02.2023
- Led team to enhance operational efficiency through streamlined workflow processes.
- Mentored junior staff, fostering skill development and knowledge sharing.
- Implemented best practices for patient care coordination, improving service delivery.
- Analyzed performance metrics to identify areas for improvement and drive strategy.
- Developed training programs to enhance team capabilities and ensure compliance with regulations.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Managed schedules, accepted time off requests and found coverage for short shifts.
Education
High School Diploma -
Southlake High School
Saint Clair Shores, MI06.2010
Skills
- Nutrition monitoring
- Emotional support
- Mobility support
- Recreational activities planning
- Dementia care
- Customer service
- Data entry
- Active listening
- Problem resolution
- Payment processing
Timeline
Caregiver Attendant
The Legacy at Falcon Point
08.2025 - Current
Medical Payment Poster
Nutex Health
04.2025 - Current
A/R Specialist
Altus Biologics
04.2024 - 04.2025
Team Lead
Getix Healthcare
07.2022 - 02.2023
Direct Care Worker
Private Client
08.2019 - 02.2023
High School Diploma -
Southlake High School