Shangchen Hou
Whitestone,NY
Summary
Adaptable professional with background in fast-paced restaurant environment, looking to transition into new field. Developed strong customer service and communication skills, along with ability to manage multiple tasks efficiently. Ready to apply these skills to succeed in new and challenging role.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
Sushi Castle
03.2022 - Current
- Handled cash transactions accurately, ensuring proper cash register management at end of shifts.
- Monitored inventory levels of supplies and communicated needs to management for timely replenishment.
- Recommended menu items based on customer preferences, increasing satisfaction levels.
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
Education
Radiology
Center For Alied Health Education
Brooklyn, NY06-2027
Associate of Arts - Liberal Arts
Queensborough Community College
Oakland Gardens, NY05-2023
Skills
- Problem-solving
- Complaint resolution
- Conflict management
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Restaurant Waiter
Sushi Castle
03.2022 - Current
Radiology
Center For Alied Health Education
Associate of Arts - Liberal Arts
Queensborough Community College