Shani Beamon
Brookhaven,Georgia
Overview
5
5
years of professional experience
Work History
Advisory Business Partner Activate & Recruit Specialist – Storage
IBM Digital Sales
06.2023 - 12.2024
- Recruited and activated new IBM Partners for the Storage Flash Family of Offerings, increasing partner engagement by 10% by showcasing the value and benefits of IBM Flash Storage Systems and Data Resiliency Solutions.
- Educated partners on robust incentives and margins, leading to a 30% increase in partner sales by motivating them to “Propose & Earn or “Sell & Earn” our solutions.
- Successfully onboarded 25 new Business Partners to add IBM Flash Storage Systems to their portfolio of sales offerings.
- Engaged with partners to build awareness and deliver storage technology training, improving training efficiency by 80% and identifying strategic growth areas to achieve revenue objectives and enablement goals, resulting in $975,000 in revenue for 2024.
Advisory Storage Software Specialist
IBM Digital Sales
01.2023 - 06.2023
- Proactively hunted for new leads to sell the Spectrum Storage Line of Software Offerings, increasing lead generation by 10%.
- Partnered with Southeast Digital Sellers to integrate Flash System hardware with software, enhancing product offerings and customer satisfaction.
- Conducted targeted email and call campaigns to specific personas, generating conversations around their pain points and driving sales opportunities.
Customer Success Manager – Storage
IBM Digital Sales
01.2020 - 01.2022
- Led a cross-functional team to drive the adoption of a new digital development initiative, achieving a 95% increase in user engagement by defining clear milestones, and success criteria, and ensuring on-time delivery.
- Achieved $1.5 million in renewals by identifying opportunities for more solutions.
- Built strong and strategic client relationships to drive customer retention and account growth for IBM Spectrum Protect Storage Software renewals, achieving a 90% increase in renewals.
- Managed the customer lifecycle from onboarding through contract renewal, ensuring retention and customer satisfaction by conducting proactive engagements and IBM Health Checks.
- Identified renewal risks and collaborating with internal teams to remediate them, ensuring a successful renewal and fostering continuous improvement and superior customer experience.
Timeline
Advisory Business Partner Activate & Recruit Specialist – Storage
IBM Digital Sales
06.2023 - 12.2024
Advisory Storage Software Specialist
IBM Digital Sales
01.2023 - 06.2023
Customer Success Manager – Storage
IBM Digital Sales
01.2020 - 01.2022