Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shani Dejesus

Bowie,MD

Summary

Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.

Overview

12
12
years of professional experience

Work History

Executive Assistant, SpecialProjectsCoordinator

Sanctity of Life Ministries
12.2021 - Current
  • Scheduling, organizing, monitoring, and updating staff and donors on progress of all projects
  • Screen all incoming phone calls, inquiries, visitors, and correspondence from variety of stakeholders including, major donors, government officials, CEO's of nonprofit organizations, dignitaries, Board members
  • Maintain confidentiality of highly sensitive information
  • Manage complex office administrative work, creating daily schedules, and briefings, drafting all staff emails, and requiring use of independent judgment and initiative
  • Coordinate travel arrangements, prepare itineraries, plan logistics, and submit expense and invoice reports using Concur systems
  • Schedule appointments, and maintain and update daily calendar
  • Coordinate quarterly donor meetings, gathering department materials and briefings needed, gathering and organizing donor information
  • Coordinate senior management and administrative weekly and bi-weekly meetings
  • Transcribed meeting minutes to support sales, business development and senior management teams
  • Coordinated and planned 7 major donor events
  • Booked professional speakers for non-profit events and conferences
  • Verified and input check amounts
  • Enter check information into computer system (check amounts, account numbers & routing numbers)
  • Correct check amounts, transit, routing, and account numbers on checks
  • Keyed checks that needed corrections
  • Researched missing information on sorter, such as transcodes and check amounts, to ensure accuracy
  • Processed credit card payments, prepared spreadsheets, and integrated invoices, and customer/member information into accounting software
  • Opened mail and prepared Visa/MasterCard payments for processing
  • Received and electronically logged credit card payments.
  • Processed travel expenses and reimbursements for executive team and senior management group
  • Facilitated training and onboarding for incoming office staff
  • Used advanced software to prepare documents, reports, and presentations

Executive Assistant, President's

The Heritage Foundation
11.2018 - 12.2021
  • Screen all incoming phone calls, inquiries, visitors, and correspondence from a variety of stakeholders including, major donors, governor officials, CEO's of nonprofit organizations, dignitaries, Board members
  • Maintain confidentiality of highly sensitive information
  • Manage complex office administrative work, creating daily schedules, briefings, drafting all staff emails and requiring use of independent judgment and initiative
  • Coordinate travel arrangements, prepare itineraries, plan logistics, and submit expense and invoice reports using Concur systems
  • Schedule appointments, and maintain and update daily calendar
  • Assist while on travel and help coordinate events by handling catering, Av items needed, completing run of shows, and also sending out invites
  • Coordinate quarterly donor meetings, gathering department materials and briefings needed, gathering and organizing donor information
  • Coordinate senior management and administrative weekly and bi-weekly meetings

Sales Associate

IST Management
03.2017 - 11.2018
  • Primary support to The Heritage Foundation Personnel for all required correspondence actions, e.g.,formal letters, read-ahead, briefing materials, and training/personnel documents
  • Arrange meetings, conferences, and video-teleconferences as necessary
  • Performs substantive analysis to ensure documents are within Heritage standards
  • Codes and reviews invoices and financial spreadsheets for Business Manager per request
  • Responds to telephone queries and route calls to appropriate personnel
  • Orders supplies and distributes mail
  • Manages daily calendar
  • Prepared merchandise for sales floor by pricing or tagging
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations
  • Solved customer challenges by offering relevant products and services

Executive Administrative Assistant DNA

08.2016 - 03.2017
  • Provided accounting and administrative support, including computer input, filing, answering calls, printingreports, payroll, and maintaining all company records
  • Served residential and commercial clients with prompt service, free estimates, promotions, and solutions
  • Handled all required transactions and issued receipts and merchandise.

Sales Rep/Administrative Assistant

Ameritech Construction
08.2015 - 07.2016
  • Provided high-quality home improvement products and the most professional installation services
  • Responded to telephone queries and routed calls to appropriate personnel
  • Maintained updating database.

Sales Consultant/Front Desk Administrator

LA FITNESS
09.2014 - 01.2015
  • Maintained clean, fun and friendly environment by training and motivating customers
  • Assisted with babysitting services for children in our Kids Klub program
  • Presented clubs to potential members and assisted them in choosing the right membership
  • Responded to telephone queries and routed calls to appropriate personnel when necessary.

Senior Sales Advisor/Cashier

H&M
10.2011 - 01.2014
  • Provided excellent customer service according to H&M standards in order to meet five basic demands on selling floor, in fitting room, and at cash point
  • Answered phones courteously and promptly
  • Actively worked with garments including processing, stocking, replenishing, folding, hanging, displaying and merchandising per H&M guidelines to maximize selling opportunities
  • Handled all required transactions, issued receipts and packed merchandise
  • Worked effectively with team members to ensure selling floor, fitting rooms and stockroom were clean and maintained.

Education

Business Administration

Anne Arundel Community College
Anne Arundel, MD

Skills

  • Microsoft Word, Excel, PowerPoint, Kastle System
  • Exceptional written, verbal, and interpersonal skills
  • Positive, proactive, and able to always exercise great judgment
  • Proficient with Concur/World travel, Bloomerang, Donor Perfect, Mailchimp, and Constant contact systems, Expense reporting
  • Spreadsheet proficiency
  • Good Telephone Etiquette
  • Remote Office Availability
  • Organizational Skills

Timeline

Executive Assistant, SpecialProjectsCoordinator

Sanctity of Life Ministries
12.2021 - Current

Executive Assistant, President's

The Heritage Foundation
11.2018 - 12.2021

Sales Associate

IST Management
03.2017 - 11.2018

Executive Administrative Assistant DNA

08.2016 - 03.2017

Sales Rep/Administrative Assistant

Ameritech Construction
08.2015 - 07.2016

Sales Consultant/Front Desk Administrator

LA FITNESS
09.2014 - 01.2015

Senior Sales Advisor/Cashier

H&M
10.2011 - 01.2014

Business Administration

Anne Arundel Community College
Shani Dejesus