Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shani Fulton

Miami

Summary

Organized administrative assistant with excellent communication skills and proficiency in managing calendars and scheduling appointments. Highly skilled in identifying customer needs and communicating solutions effectively in fast-paced environments. Team player with excellent interpersonal skills, dedicated to providing exceptional service to customers.

Office professional with strong organizational skills and focus on efficient operations and support. Proven track record in managing schedules, coordinating events, and handling communications. Known for fostering team collaboration and adaptability in dynamic environments. Reliable in meeting deadlines and achieving results.

Overview

8
8
years of professional experience
10
10
years of post-secondary education
1
1
Certification

Work History

Office Coordinator/ Front Desk Receptionist

McArthur Psychiatrist Office
01.2020 - 12.2024
  • Maintain calendars, plan and arrange meetings, appointments, and events.
  • Compose, modify, and distribute documents, letters, faxes, emails, and forms.
  • Respond to and manage phone calls, welcome guests, and facilitate conversations between coworkers and clients.
  • Check-in and check-out patients, providing assistance with forms and addressing initial questions about their visit.
  • Schedule, confirm, reschedule, and cancel appointments using Electronic Medical Record (EMR) software.
  • Collect and verify patient insurance details and update records accordingly.

Childcare Worker/ Assistant Preschool Teacher

Unique Kids PreSchool
05.2017 - 08.2023
  • After school, give them a secure and stimulating environment, watch over them, assist with their assignments, plan events, and set a good example.
  • Keeping an eye on students during class, recesses, and field excursions, maintaining order, recording student progress, assigning grades, and keeping track of attendance.
  • Assisted in maintaining a clean and organized classroom environment, contributing to a positive atmosphere conducive to learning and growth.
  • Enhanced children''s social skills by organizing group activities and promoting positive interactions.
  • Cultivated strong relationships with parents, providing regular updates on child progress and addressing any concerns promptly.
  • Provided one-on-one assistance to students requiring additional support due to learning difficulties or special needs.

Sales Associate/Cashier

Finish Line
04.2019 - 01.2020
  • Assist in achieving the team's daily sales targets, greet clients, respond to their inquiries, and share product expertise.
  • You should also make recommendations for cross-selling and upselling opportunities and strategies to raise customer satisfaction.
  • Sales representatives ring up clients, collect money, and provide receipts.
  • When handling sales and returns, they must to verify correctness as well.
  • In addition to handling purchases and returns accurately, you should also ring up customers, collect money, and issue receipts.

Education

HIGH SCHOOL DIPLOMA - General Studies

American Senior High School
Hialeah, FL
08.2015 - 05.2019

NURSING -

Miami Dade College
Miami, FL
01.2019 - Current

Skills

  • Communication
  • Problem-solving
  • Leadership
  • Teamwork
  • Organization
  • Adaptability
  • Critical thinking
  • Office administration
  • Customer service
  • Administrative support

Certification

CPR

Timeline

Office Coordinator/ Front Desk Receptionist

McArthur Psychiatrist Office
01.2020 - 12.2024

CPR

05-2019

Sales Associate/Cashier

Finish Line
04.2019 - 01.2020

NURSING -

Miami Dade College
01.2019 - Current

Childcare Worker/ Assistant Preschool Teacher

Unique Kids PreSchool
05.2017 - 08.2023

HIGH SCHOOL DIPLOMA - General Studies

American Senior High School
08.2015 - 05.2019

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Shani Fulton