Shani Hudgens
Flatwoods,KY
Summary
Detail-oriented team player with strong organizational skills seeking to combine medical billing & coding and public health education into opportunities to grow with an innovative organization. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
years of professional experience
5
5
years of post-secondary education
Work History
Peer Tutor | Volunteer Tutor
Healthcare Students | Disadvantaged Teens
Flatwoods, KY
06.2017 - Current
- Established goals and timeline for individual students with measurable progress.
- Increased students grades on acreage by 2 letter grades in one semester.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Developed strong organizational and communication skills through coursework and volunteer activities
- Passionate about learning and committed to continual improvement
- Gained strong leadership skills by managing projects from start to finish
- Identified issues, analyzed information and provided solutions to problems
- Exercised leadership capabilities by successfully motivating and inspiring others
Residential Care Provider
Gallaher Household
Flatwoods, KY
09.2016 - Current
- Analyze household finances on quarterly basis and establish economical budget saving average of 10% annually.
- Mediate conflict and problem-solve to lower level of agitation.
- Weatherized residence reducing utility costs by 25%.
- Collaborate with physicians to design at-home medication guidelines and educated patient and family on correct medication administration.
- Helped patient with self-feeding and healthy dietary needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction
- Completed activities of daily living for patients unable to self-care, and assisted with limited mobility.
- Observed patient under care conditions to help identify symptoms, responses to treatments and progress with goals
- Provided care to patient throughout lifespan with consideration of aging processes, human development stages and culture.
General Manager
Certified Oil
Ashland, KY
03.2006 - 01.2016
- Managed competitive and fast-paced convenient mart increasing sales annually by 10%.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures
- Provided conflict resolution to satisfy company and customers.
- Implemented operational strategies and effectively built customer and employee loyalty
- Managed budget implementations, employee evaluations, and contract details
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems
Regional Manager & Personal Trainer
Fitness World, Inc.
Raceland, KY
01.1999 - 05.2006
- Encouraged members to develop and accomplish goals increasing membership sales by 10%.
- Choreographed fitness and bodybuilding routines for 20+ competitive bodybuilders.
- Established and maintained operational standards for five locations.
- Introduced cost-saving initiatives to reduce losses and increase profit margin
- Grew market share by building strong network of sponsors and member-oriented health services.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations
Education
Bachelor of Science - Public Health Education
Southern New Hampshire University
Manchester, NH, US 01.2018 - Current
Associate of Science - Medical Billing & Coding
Ultimate Medical Academy
Clearwater, FL, US 03.2017 - 7 2018
Skills
Reviewing, evaluating, and revising medical records
Time management & critical thinking
Proficient in technology
Exceptional customer service skills
Medical Terminology knowledge
Electronic Medical Records
Insurance verification
Multitasking Abilities
Revenue Generation
ICD-10 & CPT coding to highest specifications
Tutoring and mentoring
Companionship and emotional support
Responding to emergencies
Microsoft Office
Additional Information
References Available Upon Request
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If the word “challenge” did not exist,
Neither would the word “success”.
Conquer challenges as the come;
If defeated, stand up, bounce back,
& move on!
Challenges are merely stepping stones
on the pathway to success!
Shani Hudgens
Timeline
Bachelor of Science - Public Health Education
Southern New Hampshire University
01.2018 - Current
Peer Tutor | Volunteer Tutor
Healthcare Students | Disadvantaged Teens
06.2017 - Current
Associate of Science - Medical Billing & Coding
Ultimate Medical Academy
03.2017 - 7 2018
Residential Care Provider
Gallaher Household
09.2016 - Current
General Manager
Certified Oil
03.2006 - 01.2016
Regional Manager & Personal Trainer
Fitness World, Inc.
01.1999 - 05.2006