Dynamic Executive Assistant with a proven track record at Nite Hawk Security, adept at managing complex schedules and leading a team of 10. Expert in office administration and customer service, achieving a 95% accuracy rate in task completion while fostering high levels of client satisfaction through effective communication and problem-solving skills.
Customer service and support
Salesforce, Zoho CRM, Zendesk, Freshdesk, Slack, Microsoft Teams, Intercom, Helpdesk, Quickbooks, G-Suite, Powerpoint, Patience, Problem-Solving, Active Listening, Tech Proficiency, Time Zone Awareness, Remote Training and Learning, Remote Etiquette, Trainable
Dear Recruiting Team, I am writing to express my enthusiastic interest in joining your remote team. With a strong background in administrative assistance, customer service, and bookkeeping, coupled with a knack for adapting to remote work environments, I am confident in my ability to contribute effectively to your organization. In my previous roles, I have honed my skills in providing top-notch administrative support, delivering exceptional customer service, and maintaining accurate financial records. As a versatile professional, I'm proficient in a variety of software tools, including Microsoft Office Suite, QuickBooks, and Salesforce. Moreover, my experience working remotely has equipped me with excellent time management, communication, and collaboration skills, making me an ideal fit for remote work environments. One of my key achievements includes being recognized for my outstanding performance in administrative assistance and customer service, and receiving accolades for my attention to detail and efficiency. Additionally, my proficiency in bookkeeping has enabled me to streamline financial processes and ensure accuracy in financial reporting. I am particularly drawn to the opportunity to contribute to your team's success and thrive in a remote work setting. My adaptable nature and commitment to excellence make me a valuable asset to any remote team, and I am eager to bring my skills and expertise to your organization. Thank you for considering my application. I am excited about the possibility of joining your team and contributing to its continued success. Please feel free to contact me at +1 (868) 309-6005 or ms.walcott18@gmail.com to schedule a virtual interview at your earliest convenience. Sincerely, Shania Walcott.