Shania Briggs
Friant,CA
Summary
I do my best to excel in any position or environment using solid skills and past experience. I with others to meet deadlines and goals. I communicate effectively with co-workers and customers, reliable, responsible and driven to be integral team member.
Overview
8
8
years of professional experience
Work History
Housekeeper
Vacasa Vacation Rentals
12.2017 - 09.2023
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Preformed tasks outside of housekeeping such as maintenance work.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
Housekeeper
Shaver Lake Vacation Rentals (SLVR)
06.2016 - 12.2017
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
Cashier/Grill Cook
Shaver Lake Gas Station
10.2015 - 06.2016
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Supported management in implementing operational improvements such as updated training manuals or revised schedules.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
High School Diploma -
Sierra High School
Tollhouse, CA06.2014
Skills
- Laundry Management
- Window Cleaning
- Residential Cleaning
- Guest Relations
- Restroom Detailing
- Customer Service
- Supply Inventory Management
- Interior and Exterior Cleaning
- Physically Strong
- Hospitality Background
- Customer-Oriented
- Teamwork
- Quality Assurance
- Childcare support
Timeline
Housekeeper
Vacasa Vacation Rentals
12.2017 - 09.2023
Housekeeper
Shaver Lake Vacation Rentals (SLVR)
06.2016 - 12.2017
Cashier/Grill Cook
Shaver Lake Gas Station
10.2015 - 06.2016
High School Diploma -
Sierra High School
Similar Profiles
Robin HoffmanRobin Hoffman
Housekeeper at Vacasa Vacation RentalsHousekeeper at Vacasa Vacation Rentals
Rebecca RaynorRebecca Raynor
Property Caretaker at Vacasa Vacation RentalsProperty Caretaker at Vacasa Vacation Rentals
Jamie OConnellJamie OConnell
Senior Specialist at Vacasa Vacation RentalsSenior Specialist at Vacasa Vacation Rentals