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Shania Dean
Deer Park
Summary
Results-driven professional with a strong background in sales and customer service. Skilled in maintaining store organization and collaborating with team members to achieve sales goals. Eager to leverage problem-solving and listening skills to enhance customer satisfaction. As well as , completed online training course while retaining a good work ethic and reliability.
Sales professional with a proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Seafood Sales Associate
Yoke's Fresh Markets
Deer Park, WA
08.2022 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Collaborated with team members to achieve daily sales goals and maintain inventory levels.
- Assisted in inventory management, ensuring accurate stock levels and product availability.
- Cultivated strong customer relationships to enhance shopping experience and foster loyalty.
Courtesy Clerk
Yoke's Fresh Markets
Deer Park, WA
06.2019 - 08.2022
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
- Assisted customers with large purchases by carrying items to vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Collected shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
- Maintained cleanliness and organization of store environment to promote safety and efficiency.
- Assisted customers with product inquiries and selections to enhance shopping experience.
Education
Certificate of Completion - Medical Billing And Coding
US Career Institute
Fort Collins, CO10-2025
High School Diploma -
Deer Park High School
Deer Park, WA06-2018
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Reliable and punctual
Certification
- CBCS - Certified Billing and Coding Specialist
Interests
Timeline
Seafood Sales Associate
Yoke's Fresh Markets
08.2022 - Current
Courtesy Clerk
Yoke's Fresh Markets
06.2019 - 08.2022
Certificate of Completion - Medical Billing And Coding
US Career Institute
High School Diploma -
Deer Park High School