Shania Dufresne
Amazon Warehouse
Middletown,NY
1
Language
1
Certification
7
years of professional experience
Driven candidate seeking an entry-level HVAC Apprentice position. Looking to Combines hands-on practice in electrical wiring,equipment diagnostics, and mechanical troubleshooting with a strong foundation in workplace safety. Physically capable, detail-oriented, and eager to leverage a strong background of continuous learning, and providing dependable daily support to senior technicians." Willing to relocate: Anywhere
Work History
Warehouse Equipment Operator
4 Months- Operate powered industrial trucks (PIT), forklifts, pallet jacks, and order pickers.
- Loaded and unloaded trucks and trailers efficiently to ensure timely dispatch and delivery.
- Moved inventory between storage racks and high bays to optimize space utilization and accessibility.
- Use RF scanners and handheld computers to track inventory.
- Inspected machinery daily for safety and mechanical issues to maintain operational reliability.
- Ensured a tidy work environment to prevent hazards.
Airport Rental Car Fleet Driver
4 Months- Safely and quickly transport vehicles within the on-airport site
- Delivered exceptional service and professionalism to enhance customer satisfaction
- Managed time effectively while working independently to ensure timely vehicle transport
- Ensured compliance with safety protocols to maintain a safe environment behind the wheel
- Supported agents in relocating vehicles on-site in moving car
Inventory Specialist
4 Months- Managed inventory for retail and wholesale locations, including grocery stores, department stores, and convenience stores nationwide.
- Conducted physical inventory counts on diverse merchandise to ensure accuracy and stock availability. You will be trained on MSI computer/calculator and portable scanner gun.
- Managed inventory accuracy through regular cycle counts and audits.
- Collaborated with cross-functional teams to streamline supply chain processes.
- Implemented inventory management software to enhance tracking efficiency.
Environmental Services
9 Months- Maintained cleanliness and upkeep of assigned buildings in state facilities, including living quarters and administrative areas. Managed the requisition and distribution of linens and household supplies, supervising a team of three to five cleaning staff.
- Promoted sustainability initiatives within the environmental services department, reducing the facility''s overall carbon footprint and waste generation.
- Oversaw training facility maintenance, inventory management, equipment selection and environmental services.
- Conducted regular quality inspections to ensure adherence to established environmental services standards and protocols.
Instacart Shopper
4 Months- Selected products to fulfill customer shopping requests
- Shop for customer orders
- Engaged with customers to understand their needs
- Prepare orders for customers to pick up at the store
- Prepared customer orders for efficient pickup at store
- Assist customers with picking up orders
- Substituted items based on customer preferences to ensure satisfaction
- Follow company service policies and procedures
Delivery Driver
7 Months- Delivered Amazon Prime packages efficiently across various locations in Orange County. to different routes around orange county.
- Scan packages and make sure its delivered to the customer More than 100 stops a day Keep record of vehicle mileage and keep it clean Accomplishments .
- Delivers packages from distribution warehouse to residential homes as well as store locations. pick up, transports and drops off various packages and handles shipments within a specific region. business-to-business shipments or local deliveries must load and unload cargo Follow all guide lines of
- Loaded and unloaded cargo for business-to-business shipments and local deliveries while following all guidelines.
- Amazon Conducted thorough pre and post-trip safety inspections to maintain vehicle compliance. . verify contents of inventory loads againts device communicate customers complaints , request and feedback to company management practice safe
Battery Swapper
3 Months- Communicated with dispatch and management to receive and confirm route assignments, utilizing proprietary app for tracking and reporting work.
- Delivered and swapped out bicycle parts at various city locations, ensuring timely service and customer satisfaction.
- Follow safe work practices and adhere to all workplace policies
- Maintained system knowledge to deliver excellent customer service to current and potential customers in the field.
- Maintain clear and consistent communications with dispatch using provided phone/radio/GPS unit
- Engaged with team to facilitate communication and collaboration.
Package Handler (Seasonal)
4 Months- Seal, scan, and load parcels in order to ensure that each one is safely delivered to its destination
- Work quickly and efficiently while adhering to safety standards
- Lifted and moved heavy weights to designated locations
- Worked quickly and efficiently while maintaining safety standards to support operational flow
- Always follow proper postal routing guidelines.
- Communicated with relevant personnel to coordinate tasks and enhance workflow
In-Store Shopper
4 Months- Filled Prime customer orders and prepared them for timely delivery
- Selected items from Whole Foods and packaged them for one-hour or two-hour delivery
- Shopping the store for customers using their grocery lists
- Filling in Prime customer orders and preparing them for delivery
- Prepared groceries for timely delivery to customers and checking for order quality
- Using the app to communicate with customers about their orders.
Sales Associate
10 Months- Assessed customer needs efficiently to provide tailored product recommendations.
- Effectively learned and communicated current sales, promotions, and policies regarding payments, exchange and security practices.
- Cultivated strong customer relationships, fostering repeat business and loyalty.
- Welcomed customers promptly upon arrival
Education
HVAC - Trade school
Upper secondary education
Skills
Hand tools
Basic math
Attention to detail
Time management
Customer support
Effective communication
Active listening
Certification
Employment-Ready Certified
- Basic Refrigeration & Charging Procedures
- Residential/Light Commercial Low Pressure Hydronic Heat
- Electrical
EPA SECTION 608 CERTIFIED UNVERSAL
- Core
- Type 1
- Type 2
- Type 3
OSHA 30-hour Construction Safety and Health
Tracpipe PS-11
Languages
English
Timeline
Warehouse Equipment Operator
Amazon Warehouse
04.2026 - CurrentRead More
Airport Rental Car Fleet Driver
Managed Labor Solutions
05.2025 - 09.2025Read More
Inventory Specialist
MLS Managed labor solutions
10.2024 - 02.2025Read More
Environmental Services
Mid-Hudson Forensic Psychiatric Center
09.2023 - 06.2024Read More
Instacart Shopper
Instacart
05.2023 - 09.2023Read More
Delivery Driver
Amazon Warehouse
09.2022 - 04.2023Read More
Battery Swapper
MotivateCo CitiBike
04.2021 - 07.2021Read More
Package Handler (Seasonal)
FedEx Ground-Brooklyn
11.2020 - 03.2021Read More
In-Store Shopper
Whole Foods Market
07.2020 - 11.2020Read More
Sales Associate
Kids Foot Locker
03.2019 - 01.2020Read More
Eramus Hall High School
Upper secondary education
Read More
Lincoln Tech; Lincoln Educational Services; LCT
HVAC from Trade school
Read More