Shania Emmett
Farmington,UT
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
4
4
years of professional experience
Work History
Sales Associate
Bath And Body Works, Limited Brands
06.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales up by 60%
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Managed efficient cash register operations.
- Opened, shelved, and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Signage and Graphic Designer
Weber State University
05.2022 - 06.2023
- Designed and install various signs for various buildings around campus.
- Designed campus maps with Adobe Illustrator and other Adobe products such as Indesign and Photoshop.
- Used Manoport device to help create a 3D portfolio of the university campus.
- Developed creative design for print materials, banners, and signs.
- Created digital image files for use in digital and traditional printing methods.
- Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
Freelance Content Writer
Davis City Journal
01.2023 - 05.2023
- Used Microsoft Word, Google Docs and SharePoint to store and share created documents.
- Proofread and edited article posts to prepare for publication.
- Conducted extensive internet research to provide facts and statistics for articles and blogs.
- Added keywords, meta descriptions and alt image tags to increase SEO presence.
- Strengthened content by thoroughly editing and proofreading content 3 times prior to submission.
- Researched industry-related topics by performing interviews and combing online sources.
- Coordinated with marketing and design teams to illustrate articles and develop graphics.
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Edited and proofread content to confirm proper grammar, quality and consistency with AP style.
- Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.
- Completed thorough research into assigned topics.
- Developed content for variety of topics, ranging from technical to lifestyle, for multiple websites.
Area coordinator, and shift leader
HomeGoods
09.2021 - 04.2022
- Provided excellent customer service to cultivate loyalty and satisfaction.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Trained team members in successful strategies to meet operational and sales targets.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
Light, sound, and set technician
Weber State University
06.2021 - 09.2021
- Controlled microphones, sound levels and outputs to produce high-quality tracks for variety of clients.
- Mixed and mastered vocal arrangements and music compositions,, and optimized songs, and albums.
- Regulated volume level and sound quality during recording sessions.
- Performed sound quality checks and front-of-house mixing to maintain company sound system.
- Performed site surveys to determine and design appropriate setup and audio equipment needs for various types of live events.
- Maintained clean and organized tool sets for production runs.
Shoe Sales Specialist
Nike
02.2021 - 05.2021
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
- Recommended complementary purchases to customers, increasing revenue.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
Historical Document Associate
Weber State University
01.2020 - 02.2021
- Organized and photographed to document historical documents in the university's library
- Photographed geological artifacts and filed them into university's archives.
- Carefully reviewed all documents and reports for completeness and accuracy.
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
- Monitored due dates and deadlines and worked to submit all documents on time or early.
- Maintained document archive and file server of approved documents and drawings to provide easy traceability and retrievability.
- Allocated unique document numbers to internal documents and incoming external documents and tracked in database.
- Checked blueprints and drawings for accuracy and completeness.
Education
Bachelor of Arts - Digital Media
Weber State University
Ogden, UT05.2023
Associate of Science - Computer Science And Programming
Weber State University
Harrison, Ogden, UT05.2018
Skills
- Marketing Integration
- Project Milestones
- Consumer Product Development
- Digital Design
- Website Graphics
- Art Consultation
- Adobe Systems Adobe Creative Cloud
- Animated Graphics Production
- Adobe Illustrator
- Photography
- Adobe Creative Suite
- Social Media Platforms
Additional Information
- AWARDS, Ross Employee of the MonthFor my customer service andgoing above and beyond in myjob. (Won two times in a row)
Costume Creation
I design and build my own costumes for cosplay. Both as a hobby and for conventions.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Professional Working
Japanese
Elementary
Timeline
Sales Associate
Bath And Body Works, Limited Brands
06.2023 - Current
Freelance Content Writer
Davis City Journal
01.2023 - 05.2023
Signage and Graphic Designer
Weber State University
05.2022 - 06.2023
Area coordinator, and shift leader
HomeGoods
09.2021 - 04.2022
Light, sound, and set technician
Weber State University
06.2021 - 09.2021
Shoe Sales Specialist
Nike
02.2021 - 05.2021
Historical Document Associate
Weber State University
01.2020 - 02.2021
Bachelor of Arts - Digital Media
Weber State University
Associate of Science - Computer Science And Programming
Weber State University
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