Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shania Fuller

Humble

Summary

College graduate with a proven ability to manage time effectively and collaborate with others. Developed through experience in sports, previous employment, and volunteer engagements. Possesses a strong grasp of general skills and values teamwork, learning from peers, and personal growth as a professional. Flexible individual seeking employment in a role that demands dedication, youthfulness, and enthusiasm.

Overview

10
10
years of professional experience

Work History

Fulfillment Associate

Academy Sports Outdoors
10.2024 - Current
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Played a key role in successful cycle counts, contributing to accurate inventory management across the fulfillment center.
  • Streamlined order processing by implementing efficient picking and packing techniques.
  • Reduced product damage rates through proper handling, storage, and packaging procedures.
  • Followed safety protocols to minimize workplace accidents.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

Health Information Specialist

Datavant
10.2023 - Current
  • Compile, process and maintain medical records of hospitals and clinics
  • Assisting patients with requesting their medical records
  • Faxing different records to companies, hospitals, clinics, lawyers etc
  • Processing paper and electronic charts daily
  • Traveling to different locations processing any records they have pulled
  • Working with my co workers to get all request out in a timing manner
  • Developed strong relationships with healthcare providers, fostering effective communication channels to address any concerns related to patient data management or documentation practices.
  • Streamlined the release of information process for patients, ensuring timely access to their medical records while maintaining strict confidentiality.
  • Maintained up-to-date knowledge of industry trends, attending relevant workshops and conferences to continuously improve professional skills.

Customer Service Representative

After Hours Answering Service
04.2023 - 10.2023
  • Answering phones in a timing manner
  • Assisting customers with scheduling appointments for their HVAC and plumbing needs
  • Checking and responding to emails daily
  • Checked Dispatch board, making sure not to over book the technicians
  • Communicate with technicians about their schedules
  • Assist customers in rescheduling, cancelling or updating their appointment in any way
  • Working with software such as Excel and word
  • Updating my dispatcher regularly on any important changes made to the schedules
  • Keeping a calm and respectful tone with each and every customer
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

OFFICE ASSISTANT/ BILLING RECEPTIONIST

TX Speech and ABA therapy
03.2022 - 04.2023
  • Assisting all therapist and RBT with any needs regarding to their patient needs
  • Communicating any problems that the therapist or RBTs have to the HR department
  • Organizing every space before meeting and throughout the day as well
  • Keeping a smile, while greeting each and every client and co worker that comes in
  • Answering any questions client’s parents or guardian may have in regards to the billing system
  • Calculating the financial responsibility for each client and discussing it over with the parents
  • Answering all calls and emails daily, responding in a timely manner
  • Checking the mail, sorting through it and scanning it in to the filing system
  • Checking all clients in and out at the beginning and end of each day
  • Complete all task given by HR and other department heads
  • Assisting each therapist on correcting notes, times and missing items when dealing with the billing department

PHYSICAL THERAPY TECHNICIAN (POOL)

Med Center Aquatic and Physical Therapy
09.2021 - 02.2022
  • Escorted patients from car into facility by wheelchair or allowing them assistance while walking to the entrance
  • Assist patients In changing rooms, with the lockers and anything else they needed help with
  • Supported patient with any physical support needed while Entering the pool area
  • Carefully walked patient down the stairs Into the pool and made sure they were safely poolside with their therapist
  • Assisted each therapist either Aquatic or physical therapy throughout the day with any of their needs
  • Preforming any modalities needed to be done such as esteem, Ice, Heat, compression, KT taping and ultrasound
  • Cleaned and sanitized all equipment poolside and In patient rooms
  • Made sure fresh towels were there for patient and staff daily
  • Assist patient With stretches and exercises with the supervision of therapist
  • Maintained a positive attitude in any environment and situation

TRANSPORTER/TECH

Rapides Regional Medical Center
02.2021 - 09.2021
  • Maintained, cleaned, and prepared equipment such as gurneys, wheelchairs, bassinets, cribs, and supplies required to effectively transport patients
  • Assisted any Nurse or Doctor with any of their needs regarding patient care
  • Helped with any emergent patient, getting them where they needed to be quickly and safely
  • Transferred all kinds of patients, including those with IV, traction, and cardiac pumps
  • Lifted and transferred patients to and from beds and wheelchairs
  • Moved equipment such as oxygen tanks, intravenous pumps, drips, and monitors when relocating patients
  • Transported patients using wheelchairs, stretchers, or beds to designated rooms

PHYSICAL THERAPY TECHNICIAN

Wheat Physical Therapy
02.2020 - 04.2021
  • Escorted patients from reception area to assigned treatment room
  • Cleaned, sanitized, and replenished supplies in patient treatment rooms, gym area, and restrooms
  • Assisted physical therapist with patient care
  • Cleaned and maintained patient exercise equipment and other office machinery
  • Assisted patients with their personal needs such as dressing and putting on supportive braces, splints and slings
  • Cleaned, sanitized and stored the equipment used during treatments
  • Supported patients during their exercises and functional activities, providing instruction, motivation and safety assistance
  • Completed assigned tasks with little or no supervision

LIFEGUARD

City of Natchitoches
05.2015 - 01.2020
  • Supervised patron recreational activity to assess threats and risk
  • Met physical demand for lifesaving activity, including strength, and endurance testing
  • Taught swimming to students, including swimming strokes on surface and underwater
  • Taught participants how to safely use the available equipment and avoid safety issues
  • Maintained close eye on weather conditions and warned individuals of potential for dangerous situations
  • Monitored students in water to prevent accidents and maintain safety
  • Kept facilities clean, orderly and well-stocked for expected needs

Education

BACHELORS OF GENERAL STUDIES - COMPUTER AND NATURAL SCIENCES, Biology

Northwestern State University
Natchitoches, La

Skills

  • Patient Care Assistance
  • Safety Oversight
  • Motivation
  • Organization
  • Multitasking
  • Basic Life Support Certification
  • Willing to learn
  • Customer service

Timeline

Fulfillment Associate

Academy Sports Outdoors
10.2024 - Current

Health Information Specialist

Datavant
10.2023 - Current

Customer Service Representative

After Hours Answering Service
04.2023 - 10.2023

OFFICE ASSISTANT/ BILLING RECEPTIONIST

TX Speech and ABA therapy
03.2022 - 04.2023

PHYSICAL THERAPY TECHNICIAN (POOL)

Med Center Aquatic and Physical Therapy
09.2021 - 02.2022

TRANSPORTER/TECH

Rapides Regional Medical Center
02.2021 - 09.2021

PHYSICAL THERAPY TECHNICIAN

Wheat Physical Therapy
02.2020 - 04.2021

LIFEGUARD

City of Natchitoches
05.2015 - 01.2020

BACHELORS OF GENERAL STUDIES - COMPUTER AND NATURAL SCIENCES, Biology

Northwestern State University

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